How much does a Call Center Dialing System Administrator make in Philadelphia, PA? The average Call Center Dialing System Administrator salary in Philadelphia, PA is $76,590 as of May 28, 2024, but the range typically falls between $64,257 and $91,506. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Call Center Dialing System Administrator Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Dialing System Administrator Salary $53,028 Philadelphia,PA May 28, 2024
25th Percentile Call Center Dialing System Administrator Salary $64,257 Philadelphia,PA May 28, 2024
50th Percentile Call Center Dialing System Administrator Salary $76,590 Philadelphia,PA May 28, 2024
75th Percentile Call Center Dialing System Administrator Salary $91,506 Philadelphia,PA May 28, 2024
90th Percentile Call Center Dialing System Administrator Salary $105,086 Philadelphia,PA May 28, 2024
25% $64,257 10% $53,028 90% $105,086 75% $91,506 $76,590 50%(Median) Didn’t find job title? Click
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Job Description for Call Center Dialing System Administrator

Call Center Dialing System Administrator is responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Being a Call Center Dialing System Administrator collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to identify trends, diagnose problems, and optimize performance. Additionally, Call Center Dialing System Administrator troubleshoots and resolves technical issues related to dialing systems, system integrations, network connectivity, and hardware problems. Manages system security and compliance, data privacy, and regulatory compliance. Typically requires a bachelor's degree in computer science, information systems, or related field. Typically reports to a manager. The Call Center Dialing System Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Call Center Dialing System Administrator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Call Center Dialing System Administrator in Philadelphia, PA
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    - 1 Month Ago

Career Path for Call Center Dialing System Administrator

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Call Center Dialing System Administrator, the upper level is Contact Center Manager and then progresses to Contact Center Senior Manager.

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Call Center Dialing System Administrator salary varies from city to city. Compared with national average salary of Call Center Dialing System Administrator, the highest Call Center Dialing System Administrator salary is in San Francisco, CA, where the Call Center Dialing System Administrator salary is 25.0% above. The lowest Call Center Dialing System Administrator salary is in Miami, FL, where the Call Center Dialing System Administrator salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Understand the total compensation opportunity for a Call Center Dialing System Administrator, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
64257
91506
76590

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
67371
96393
80749
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Dialing System Administrator in Philadelphia, PA. The base salary for Call Center Dialing System Administrator ranges from $64,257 to $91,506 with the average base salary of $76,590. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,371 to $96,393 with the average total cash compensation of $80,749.
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64257
91506

 

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About Philadelphia, Pennsylvania    Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most popul....More

Philadelphia, Pennsylvania  area prices were up 1.0% from a year ago    View the Cost of Living in Philadelphia, Pennsylvania

Call Center Dialing System Administrator Salary in popular cities: PittsburghAllentownErie

Skills associated with Call Center Dialing System Administrator: IT Network Software, Backup/Recovery, Operating System, Systems Troubleshooting ...More