Call Center Dialing System Administrator Salary in Rockford, Illinois

Call Center Dialing System Administrator Salary in Rockford, IL

How much does a Call Center Dialing System Administrator make in Rockford, IL? The average Call Center Dialing System Administrator salary in Rockford, IL is $70,669 as of April 24, 2024, but the range typically falls between $59,290 and $84,429. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Call Center Dialing System Administrator Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Dialing System Administrator Salary $48,930 Rockford,IL April 24, 2024
25th Percentile Call Center Dialing System Administrator Salary $59,290 Rockford,IL April 24, 2024
50th Percentile Call Center Dialing System Administrator Salary $70,669 Rockford,IL April 24, 2024
75th Percentile Call Center Dialing System Administrator Salary $84,429 Rockford,IL April 24, 2024
90th Percentile Call Center Dialing System Administrator Salary $96,956 Rockford,IL April 24, 2024
25% $59,290 10% $48,930 90% $96,956 75% $84,429 $70,669 50%(Median) Didn’t find job title? Click
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Check out Call Center Dialing System Administrator Job Openings in Rockford, Illinois

IT / System Administrator

R&D Industries, Inc. - Milford, IA

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Call Center Operator (Bilingual)

Cornerstone Family Healthcare - Newburgh, NY

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Senior System Administrator

Claims Management Resources Inc - Oklahoma City, OK

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High-Performance Computing (HPC) System Administrator

Boeing Intelligence & Analytics - Annapolis Junction, MD

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Job Description for Call Center Dialing System Administrator

Call Center Dialing System Administrator is responsible for the administration of the dialing system that controls the flow of inbound/outbound calls to customers. Designs and configures contact center solutions, manages system integrations, and provides technical support to staff. Being a Call Center Dialing System Administrator collaborates with other departments to define call flows that improve customer experience and operational efficiency. Monitors and analyzes call center data to identify trends, diagnose problems, and optimize performance. Additionally, Call Center Dialing System Administrator troubleshoots and resolves technical issues related to dialing systems, system integrations, network connectivity, and hardware problems. Manages system security and compliance, data privacy, and regulatory compliance. Typically requires a bachelor's degree in computer science, information systems, or related field. Typically reports to a manager. The Call Center Dialing System Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Call Center Dialing System Administrator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Call Center Dialing System Administrator information for you to search for. Click on search button below to see Call Center Dialing System Administrator job openings or enter a new job title here.

Job Openings for Call Center Dialing System Administrator in Rockford, IL
  • R&D Industries, Inc. - Milford, IA
    Position Overview. Our Level 2 IT Technicians / System Administrators are able to provide the next level of network system maintenance and support and are ...
    - 20 Days Ago
  • Cornerstone Family Healthcare - Newburgh, NY
    Description. Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY....
    - 16 Days Ago
  • Claims Management Resources Inc - Oklahoma City, OK
    Who We Are. We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying...
    - 25 Days Ago
  • Boeing Intelligence & Analytics - Annapolis Junction, MD
    High-Performance Computing (HPC) System Administrator. Why This is an Exciting Role. Boeing Intelligence & Analytics (BI&A) is seeking an HPC System Admini...
    - 7 Months Ago
  • Medcor Inc - Sioux Falls, SD
    Advance your career into a telemedicine position. You'll be working in a new, fun, future-focused telephonic triage environment in the heart of downtown Si...
    - 25 Days Ago

Career Path for Call Center Dialing System Administrator

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Call Center Dialing System Administrator, the upper level is Contact Center Manager and then progresses to Contact Center Senior Manager.

Call Center Dialing System Administrator
Contact Center Manager
Contact Center Senior Manager
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Call Center Dialing System Administrator Pay Difference by Location

Call Center Dialing System Administrator salary varies from city to city. Compared with national average salary of Call Center Dialing System Administrator, the highest Call Center Dialing System Administrator salary is in San Francisco, CA, where the Call Center Dialing System Administrator salary is 25.0% above. The lowest Call Center Dialing System Administrator salary is in Miami, FL, where the Call Center Dialing System Administrator salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Call Center Dialing System Administrator, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
59290
84429
70669

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
62164
88940
74504
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Dialing System Administrator in Rockford, IL. The base salary for Call Center Dialing System Administrator ranges from $59,290 to $84,429 with the average base salary of $70,669. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $62,164 to $88,940 with the average total cash compensation of $74,504.
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For a real-time salary target, tell us more about your role in the four categories below.

59290
84429

 

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About Rockford, Illinois    Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is t....More

Rockford, Illinois  area prices were up 1.3% from a year ago    View the Cost of Living in Rockford, Illinois

Call Center Dialing System Administrator Salary in popular cities: Chicago, Aurora, Joliet

Skills associated with Call Center Dialing System Administrator: Service Level Agreements (SLA), Performance Metrics, Statistical Reporting, Backup/Recovery ...More