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Contact Center Quality Manager Salary in San Diego, CA

How much does a Contact Center Quality Manager make in San Diego, CA?

As of October 01, 2026, the average salary for a Contact Center Quality Manager in San Diego, CA is $113,159 per year, which breaks down to an hourly rate of $54.

However, a Contact Center Quality Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $134,512
  • Majority Range (25th-75th percentile): $96,817 to $124,336
  • Entry-Level (10th percentile): $81,938
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Contact Center Quality Manager Salaries

A Contact Center Quality Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Quality Manager Salaries?

Experience is a primary driver of a Contact Center Quality Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Quality Analyst III (4-7 years): $80,744
  • Contact Center Quality Analyst IV (7+ years): $110,906
  • Contact Center Quality Supervisor (7+ years): $91,249
  • Contact Center Quality Manager (7+ years): $113,159
  • Contact Center Quality Senior Manager (7+ years): $146,558
Job Role Years of Experience Average Salary
Contact Center Quality Analyst III4-7 years$80,744
Contact Center Quality Analyst IV7+ years$110,906
Contact Center Quality Supervisor7+ years$91,249
Contact Center Quality Manager7+ years$113,159
Contact Center Quality Senior Manager7+ years$146,558
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Top Paying Cities for Contact Center Quality Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $132,265
  • San Francisco: $130,817
  • Oakland: $128,060

Contact Center Quality Manager Salary by Company Size: Startups vs. Enterprise

Contact Center Quality Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $126,330. While startup companies pay approximate $106,969.

Contact Center Quality Manager Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $106,969
Growth Stage 51~500 $113,107
Established 501~5000 $121,981
Enterprise 5000+ $126,330

Contact Center Quality Manager Salary by Industry: Top Paying Sectors

For Contact Center Quality Manager roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Insurance and Energy & Utilities sectors offer the strongest compensation, at 30% above the average. In contrast, Contact Center Quality Manager positions in Internet or Financial Services typically offer lower base pay, as these industries often view Contact Center Quality Manager as a support function rather than a direct revenue driver.

The top paying industries for a Contact Center Quality Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Insurance$136,323$66.030%
Energy & Utilities$131,080$63.025%
Aerospace & Defense$125,837$60.020%
Retail & Wholesale$125,837$60.020%
Business Services$120,594$58.015%

Contact Center Quality Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Quality Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on October 01, 2026
$96,817
Average $113,159/year
$124,336
$8,068
Average $9,430/month
$10,361
$1,862
Average $2,176/week
$2,391
$47
Average $54/hour
$60
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $124,336 $10,361 $2,391 $60
Average $113,159 $9,430 $2,176 $54
25th Percentile $96,817 $8,068 $1,862 $47

Contact Center Quality Manager Salary Growth & Career Path

Contact Center Quality Manager

Next Role

For a Contact Center Quality Manager, the most direct path to higher earnings is advancing to the Contact Center Quality Senior Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $146,558 - a projected growth of 30% over your current level.

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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