Contact Center Scheduling Supervisor Salary in Riverside, California

Contact Center Scheduling Supervisor Salary in Riverside, CA

How much does a Contact Center Scheduling Supervisor make in Riverside, CA? The average Contact Center Scheduling Supervisor salary in Riverside, CA is $81,268 as of May 28, 2024, but the range typically falls between $69,623 and $95,073. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Contact Center Scheduling Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Scheduling Supervisor Salary $59,021 Riverside,CA May 28, 2024
25th Percentile Contact Center Scheduling Supervisor Salary $69,623 Riverside,CA May 28, 2024
50th Percentile Contact Center Scheduling Supervisor Salary $81,268 Riverside,CA May 28, 2024
75th Percentile Contact Center Scheduling Supervisor Salary $95,073 Riverside,CA May 28, 2024
90th Percentile Contact Center Scheduling Supervisor Salary $107,642 Riverside,CA May 28, 2024
25% $69,623 10% $59,021 90% $107,642 75% $95,073 $81,268 50%(Median) Didn’t find job title? Click
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Contact Center Supervisor

Wescom Credit Union - Pasadena, CA

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Contact Center Supervisor

State Bank of India (California) - , CA

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Supervisor, Contact Center

Travis Credit Union - Vacaville, CA

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What skills does a Contact Center Scheduling Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Accountability: Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.

2.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

See More Skills
Accountability 16.67%
Call Center 16.67%
Others 66.66%

What Should I Pay?

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Job Description for Contact Center Scheduling Supervisor

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Contact Center Scheduling Supervisor information for you to search for. Click on search button below to see Contact Center Scheduling Supervisor job openings or enter a new job title here.

Job Openings for Contact Center Scheduling Supervisor in Riverside, CA
  • Wescom Credit Union - Pasadena, CA
    Please use Firefox or Chrome internet browser to complete this application. Current Wescom Employees: Please visit the Career Center in Workday to search a...
    - Just Posted
  • State Bank of India (California) - , CA
    The State Bank of India (California) offers a competitive compensation based on experience and benefit package which includes. 100% Company-paid Medical/De...
    - 4 Days Ago
  • See's Candies Inc - , CA
    Job Details. Contact Center Supervisor, Customer Sales & Service - (CCSCSS). This details all the information about the job posting. Share this job as a li...
    - 2 Days Ago
  • Travis Credit Union - Vacaville, CA
    Contact Center Management is responsible for ensuring outstanding and professional member service via Contact Center channels (phone, chat, email). Managem...
    - 3 Days Ago
  • East Bay Municipal Utility District - Oakland, CA
    East Bay Municipal Utility District (EBMUD) invites qualified employees are invited to apply for this temporary (up to six months) position in the Contact ...
    - 3 Days Ago

Career Path for Contact Center Scheduling Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Scheduling Supervisor, the first career path typically progresses to Contact Center Scheduling Manager.

Additionally, the second career path typically starts with a Contact Center Traffic and Scheduling Supervisor position, and then progresses to Contact Center Traffic and Scheduling Manager.

Contact Center Scheduling Supervisor
Contact Center Scheduling Manager
Contact Center Traffic and Scheduling Supervisor
Contact Center Traffic and Scheduling Manager
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI CORP
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
Fiscal Year Ended in 2022
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Contact Center Scheduling Supervisor Pay Difference by Location

Contact Center Scheduling Supervisor salary varies from city to city. Compared with national average salary of Contact Center Scheduling Supervisor, the highest Contact Center Scheduling Supervisor salary is in San Francisco, CA, where the Contact Center Scheduling Supervisor salary is 25.0% above. The lowest Contact Center Scheduling Supervisor salary is in Miami, FL, where the Contact Center Scheduling Supervisor salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Scheduling Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
69623
95073
81268

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
73011
101518
87280
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduling Supervisor in Riverside, CA. The base salary for Contact Center Scheduling Supervisor ranges from $69,623 to $95,073 with the average base salary of $81,268. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $73,011 to $101,518 with the average total cash compensation of $87,280.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

69623
95073

 

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About Riverside, California    Riverside is a city in Riverside County, California, United States, located in the Inland Empire metropolitan area. Riverside is the county seat of th....More

Riverside, California  area prices were up 3.0% from a year ago    View the Cost of Living in Riverside, California

Contact Center Scheduling Supervisor Salary in popular cities: Los Angeles, San Diego, San Jose

Skills associated with Contact Center Scheduling Supervisor: Workforce Management Software, Statistical Reporting, Real time Contact Volume Monitoring, Performance Metrics ...More

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