Pediatric Therapy Program Coordinator

Our Ideal Pediatric Therapy Program Coordinator Candidate:

• Are you hardworking with great customer service skills? Detailed oriented and motivated to grow with our company? Want to work for a company that has a strong mission of helping children with special needs?

Interested?

• If this sounds like you, please take the next step in our process by taking our 7-minute survey below and completing the following application on our website.  Link: https://take.surveys.ci/s/nLcBdi4Kc1/49547.

Responsibilities:

• Dissemination of information from supporting departments to providers
  • Escalation and troubleshooting of various issues, as needed
• Conduct quality assurance surveys to both parents and therapists
• 2-week check-in call with new providers and families after starting services
• Review and process rate increase requests
• Complete special projects to increase provider retention
• Diligent follow up with providers on billing and credentialing items needed to remain in compliance
  • Utilizing electronic report to identify session notes in need of corrections, work closely with billing on the collection and submission of corrected session notes
  • Working closely with credentialing department to ensure missing items are submitted
• Maintain a positive rapport with both clients/families and providers
• Analysis of "clinical session fulfillment": follow up on cancelled hours and promote make-up sessions to ensure our children are receiving their full approved hours
• Provide new therapists with EMR system and email access, as needed

Our Mission:

At Achieve Beyond: We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Requirements:

• Bachelor's Degree
• 1-3 years' experience in an administrative setting, medical setting preferred
• Excellent verbal, written, and interpersonal communication skills 
• Ability to multitask, problem solve, prioritize and use time efficiently
• Computer savvy and ability to adapt quickly to new technologies
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint and Word)
• Ability to adapt to a changing environment or unexpected events
• Exceptional organizational skills and strong attention to detail
• Access to a car is preferable

Physical Requirements:

• Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
• Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
• The ability to observe details at close range (within a few feet of the observer).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Benefits Include:

• Comprehensive medical, dental, and vision coverage, and 401 with employer match
• Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
• Paid time off, sick time, and holiday pay
• Various Employee Discounts on Entertainment and Equipment
• Educational reimbursement and referral bonuses
• Structured initial training
• Monthly administrative events and so much more! 

Compensation: Full-time non-exempt $20-$23 per hour. 

Hours: Monday to Friday: 9:00am – 5:30pm 3 days a week, 11:00am-7:30pm 2 days a week.

Job Description is Subject to Change. 

Salary : $20 - $23