Airline Parts Coordinator

Air France & KLM Engineering & Maintenance

As an Airline MRO, our role at Air France / KLM Engineering & Maintenance is to guarantee the smooth operation of the aircraft our customers entrust to us. We are a major multi-product MRO (Maintenance, Repair, Overhaul) provider. With a workforce of over 12,800 worldwide.

This position is part of Component Services. The supply chain operations team in Miami is looking for a new team member that enjoys working in a very dynamic and international environment, does not back away from a challenge and is committed to help the team reach goals and keep our customers flying.

Job Responsibilities

in this position you are responsible for the repair and delivery of aircraft components to our customers per agreed performance levels. The Miami team, together with the teams in Kuala Lumpur, Amsterdam and Los Angeles provide seamless support to our customers around the world by ;

1. Issuing repair orders within 24 Hrs. after receipt of the customers’ parts
2. Managing the repair flow at the designated vendor to assure timely re-delivery of the repaired parts, including receipt of the parts.
3. Release parts on customer requests’ within the agreed timeframe.

4. keep an overview of the logistic process to and from our vendors and/or customers

The R&AC is involved in the whole logistical flow of components within the supply chain.

Main job tasks:

• Managing repair flow (not limited to the orders made at the Miami Location)

a. Assure and register receipt of the part at the vendors’ location and estimated return
date
b. Review and process quotes, including preparation of customer invoicing.
c. Report and take action on any deviations to the agreed repair turn time to limit impact for the customer
d. Register shipments and receipt of repaired components in the designated systems.
e. Support the rest of the organization with specific repair orders on request

in addition to the primary focus, the following tasks can be part of this position

• Issue repair orders:

a. Check and complete the documentation of the unserviceable part in the designated systems Crocos and Aeroxchange.
b. Prepare the (warranty) repair order in the SAP system
c. Assure and register shipment of the repair order to the designated vendor
d. Report deficiencies in customer paperwork or information
e. Prepare shipping documents for parts repaired at European facilities and inform the Amsterdam organization.

• Release of parts

a. Acknowledge customer requests’ within the agreed target time (< 1 Hr.)
b. Check and complete part information in the designated system to inform the customer
c. Prepare shipping documents
d. Assure release of the parts from any of the KLM warehouses (Miami, Amsterdam, Kuala Lumpur)
e. Inform customer with shipping details and register information in the designated
systems

• Other

a. Stock balancing between KLM storage locations based on input from KLM Pool
Management, prepare shipping documents and release parts from the warehouse.
Register in the applicable systems

Knowledge, education and experience

Proficient in English, second language (Spanish) is preferred.

• Ability and willingness to learn KLM specific IT systems
• Knowledge of SAP and salesforce is a plus, as is proven experience as an inspector incoming goods.

Physical Demands

Ability to lift up to 40 lbs and over 40 lbs. with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Periodic travel may be required as deemed necessary to perform this job
• Standard office setting for the majority of the responsibilities. Occasional work in the warehouse is required (to check parts and/or to confirm stock)

Company Benefits

As a valued team member, you'll have access to exclusive flight benefits, allowing you to explore new destinations and experiences. Secure your future with our comprehensive 401(k) plan. Our paid meal break policy is designed to provide you with the time to relax and recharge during your shift. In addition Air France and KLM offer generous PTO and provide comprehensive medical insurance and wellness benefits to support your holistic health.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person