Front Office Coordinator
Job Posting for Front Office Coordinator at American Hearing Aids Associates
Overview:
Job Responsibilities
Job Skills & Qualifications Required:
Pay: Commensurate with experience
Benefits:
Supplemental Pay:
COVID-19 considerations:
Staff and patients are required to wear a mask.
We are a lively and motivated team looking for a patient care coordinator to maintain our Escondido location. Our growing audiology practice has been serving the community for almost 40 years. If you’re organized and optimistic, have a strong sense of initiative and care deeply about the lives of others, you will fit right in with the Professional Hearing Associates team. You can make a real difference in the lives of our patients as you provide them with valuable information to improve their relationships and sense of belonging.
Job Responsibilities
- Greet visitors as soon as they enter and help them with the necessary paperwork- field questions and ensure fast and appropriate assistance.
- Collect information from patients, including insurance information, money, and contact information to put into company’s software system.
- Answer the telephone, make outbound calls, and respond to voicemails in a timely manner.
- Maintain office inventory, ensuring there are always efficient levels of administrative supplies and other office expendables.
- Assist providers with responding to correspondence, including email, faxes, texts and letters
- Maintain medical record database to ensure patient information is kept up to date, and provide patient information to other provider offices including referring providers and other interested and authorized parties.
- Perform additional administrative functions when needed, which can include providing patients with follow-up information and contacting patients to collect invoice payments.
- Open and close the office each day: maintain office cleanliness and readiness.
- Scans paperwork, documents, and invoices into patient's chart.
- Works as a liaison between the patient, other patient care coordinators, providers (Audiologists), and owners.
- Monitor email and respond as necessary, including booking appointments.
Job Skills & Qualifications Required:
High-school diploma- Customer service or relevant experience desired.
- Friendly demeanor and positive attitude are a must.
- Proficient computer skills.
- The ideal patient care coordinator comes to work each day with a can-do attitude and exhibits excellent attention to detail, follow through, and works well as a member of a team.
Pay: Commensurate with experience
Benefits:
- Paid time off
- 401K Retirement plan
- Holidays
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Staff and patients are required to wear a mask.
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Salary.com Estimation for Front Office Coordinator in Escondido, CA
$32,432 to $42,644
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