What are the responsibilities and job description for the Expert position at Apple?
Summary
Posted: Dec 5, 2023
Role Number:114438150
Are you passionate about sharing your knowledge of Apple products? We're looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other - uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. Both full-time and part-time jobs are available.
Key Qualifications
Key Qualifications
Description
Description
You're a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest - and ownership. As new products and initiatives emerge, you're the first to learn, share, and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. You're proud to represent Apple, and you exemplify that in all your interactions with customers.
Education & Experience
Education & Experience
Additional Requirements
Additional Requirements
Pay & Benefits
Pay & Benefits
Posted: Dec 5, 2023
Role Number:114438150
Are you passionate about sharing your knowledge of Apple products? We're looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other - uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. Both full-time and part-time jobs are available.
Key Qualifications
Key Qualifications
- Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.
- Proven experience in sales and technology solutions, as well as in developing customer loyalty.
- Ability to consistently deliver great customer experiences - no matter what the situation.
Description
Description
You're a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest - and ownership. As new products and initiatives emerge, you're the first to learn, share, and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. You're proud to represent Apple, and you exemplify that in all your interactions with customers.
Education & Experience
Education & Experience
Additional Requirements
Additional Requirements
- •You're passionate about Apple, and you inspire and educate others about all that Apple has to offer.
- *You can set the standard for Apple's unique style of service through words and action.
- *You have strong people skills - you're approachable, a good listener, and empathetic.
- *You can serve as an engaging role model to Specialists.
- *You'll need to be flexible with your schedule. Your work hours will be based on business needs.
Pay & Benefits
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
For information about pay, if you are interested in roles located in one of our California, Colorado, New York or Washington locations click here to select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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