What are the responsibilities and job description for the Teller I (PT) position at ARMCO CREDIT UNION?
Job Details
Description
Role:
To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.
Essential Functions & Responsibilities:
- E 65% Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed.
- E 10% Balances cash drawer and daily transactions.
- E 10% Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
- E 5% Cross-sells Credit Union services.
- E 5% Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
- N 5% Performs other job-related duties as assigned.
Performance Measurements:
1. Provide friendly, professional, personal service to all customers and associates.
2. Balance your drawer daily with minimal offages.
3. Process transactions in a timely manner.
4. Accurately post transactions.
5. Troubleshoot and resolve customer and internal inquiries in a timely, friendly and accurate manner.
6. Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
7. Maintain a dependable record of attendance and timeliness.
8. Maintain a professional work environment and businesslike appearance.
Qualifications
Knowledge and Skills:
Experience
Up to six months of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
Other Skills
Ten key calculator and computer keyboard by touch. Must be good with attention to detail.
This job description is subject to change at any time.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Salary : $13 - $20