People and Culture Manager, West Coast

Description

Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp Hospitality Group to join our adventure.

The People and Culture Manager will report to the Senior People & Culture Manager and will be based in California. This role will entail executing on priorities including full-cycle recruitment, compliance training, workers compensation oversight and fostering culture through event coordination and team member recognition initiatives. Travel will be required to West Coast AutoCamp & Field Station locations. 

AutoCamp Hospitality Group has always been widely passionate about getting people outdoors together and helping them inspire a love for the environment. Our first brand, AutoCamp has revolutionized alternative lodging by blending the spirit of the American camping experience with the service and design of a boutique hotel. The success of AutoCamp inspired us to create our newest brand - Field Station - an inspiring and inclusive modern lodging and retail brand for the active outdoor community. Located in some of the most iconic outdoor destinations, Field Station makes it even easier for everyone to get outside more often. Our first location opened in Moab, Utah in Spring 2023.

Sounds good? We’d love to hear from you. Be sure to attach both a resume and a cover letter telling us about your relevant experience and salary requirements. Please Note: Resumes submitted without a cover letter will be crumpled up and used as campfire kindling.

Essential Functions

Recruitment/New Hire/Exit Process:

• Responsible for recruitment for all exempt, non-exempt and temporary team members at properties: performs comp wage surveys, creating job descriptions, postings, advertisements, job fairs, reviewing candidates, initial screening, offer letters and background checks.
• Oversee and conduct on-boarding activities: process new hire documents in Human Resources Information System (HRIS), verify I-9’s, establish training schedule and orientations.
• Serve as a point person for all new team member questions.
• Conduct offboarding and associated activities: termination paperwork and exit interviews.

Record Maintenance:

• Maintain current HR files and databases.
• Performing file audits at assigned AHG locations to ensure that all required team member documentation is collected and maintained.
• Provide administrative support during the annual Performance Review process.

Learning & Development: 

• Assists in EDU course registration 
• Support online course building through Paylocity LMS platform 
• Facilitates New Hire Orientation and other EDU courses, online and in person, as needed
• Manages online training course completions and records: harassment prevention and human trafficking, EDU courses, etc.
• Partners with VP L&D on additional projects & Opening Property Trainings, as needed.

Benefits Support:

• Provides administrative support during benefits renewal process.
• Conducts open enrollment presentations at assigned properties.

Daily Job Duties and responsibilities:

• Assists with property initiatives geared towards team member satisfaction, motivation and retention
• Provides HR support to property General Managers and their teams
• Provides customer service to team members.
• Creates reports and spreadsheets on an as needed basis.
• Participates in property safety committees. 
• Lead Workers Compensation case management and accommodations for assigned properties.
• Facilitates Leave of Absence Requests for assigned properties.
• Maintains Team Member Handbook addendum for assigned properties.
• Conducts research, develops, recommends and implements personnel policies and procedures.
• Assist in developing Standard Operating Procedures (SOPs) for a variety of HR processes. 
• Assist property managers with payroll processes as needed.
• Ensures compliance with Federal, State and Local employment laws.
• Insures completion and posting of compliance posters
• Point of contact for assigned property team member relations: conduct investigations, resolve disputes and produce reports with recommendations.
• Fosters and maintains an awareness of the AHG core values in relation to effective and favorable relations among team members.
• Performs any other duties as requested by the Chief People & Culture Officer.

Requirements

Required Education and Experience

1. Bachelor’s Degree or equivalent experience.
2. At least 3 years of Human Resources experience.
3. Experience working with large non-exempt team member populations.

The right candidate will have....

1. A passion for hospitality and the great outdoors.
2. Strong interpersonal skills with an ability to maintain confidentiality.
3. Proven problem-solving skills, including being able to identify issues and establish resolutions in a timely manner.
4. An ability to exercise appropriate judgment, tact and diplomacy with confidential information.
5. Clear and effective communication, both written and orally, as to communicate with team members, management, members of the leadership team, and in group presentations and meetings.
6. An ability to effectively read and interpret information, present numerical data in an easy to interpret manner, and skillfully gather and analyze information.
7. Highly organized, accurate, thorough, and able to monitor work for quality.
8. An ability to act with dependability, able to follow instructions, respond to management and leadership direction and improve performance through feedback.
9. Able to work independently and follow projects through to completion.
10. Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
11. Thoroughness and an attention to detail.
12. Must be a MacGyver, able to find solutions when issues arise.
13. Able and willing to travel regularly.