What are the responsibilities and job description for the Massage Therapist - The Essex Resort & Spa position at Benchmark, Pyramid Luxury & Lifestyle?
Come be a part of something bigger!
- Full Time employees have access to Medical and Dental insurance to fit your needs
- Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn’t love to get away)
- Paid Time Off
- Employee Assistance Program (We are here to support you)
- Employee family events (bring the kids!)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more, please inquire for more details
- Welcome all guests and fellow associates with a warm, sincere, prompt greeting
- Maintain confidentiality of all proprietary and guest information
- Arrive for work on time, properly dressed and ready to represent the Spa with the utmost in professionalism
- Administer massage and other body treatments, based off of menu offerings, to Spa guests
- Ensure all services begin and end on time, and confirm that you have the correct guest at all times
- Maintain supply and treatment areas as directed
- Maintain the cleanliness and neatness of the massage and body treatment areas and spa facilities as directed by managers
- Attend all training and department meetings as directed by supervisors
- Tour guests through the spa assisting them with special requests and provide hospitality services as needed (such as water, tea service, food orders, etc.)
- Report equipment failures or maintenance issues promptly
- Maintain a thorough understanding of spa and resort programs and services and act as an ambassador for the resort with each guest.
- Alert Spa management to potential problems or concerns as they relate to guests or staff
- Promote positive guest relations by providing prompt, courteous and efficient service and effectively resolving complaints in a timely manner
- Project a calm demeanor, even in the most stressful situations
Steward
The Essex Resort & Spa -
Center, VT
Massage Therapist
Jay Peak Resort -
Jay, VT
SPA DESK RECEPTIONIST
MIRROR LAKE INN RESORT & SPA -
Lake Placid, NY