What are the responsibilities and job description for the General Manager - Hotel position at C'mon INN?
Job Summary: We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in guest services, leadership, and revenue management. As the Hotel Manager, you will be responsible for ensuring exceptional guest experiences, managing staff, and maximizing revenue. Responsibilities: - Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and guest relations - Ensure excellent customer service by training and supervising staff in phone etiquette, guest services, and hospitality - Develop and implement strategies to maximize revenue and occupancy rates - Monitor and analyze financial performance, including budgeting and forecasting - Maintain a high standard of cleanliness and maintenance throughout the hotel - Handle guest complaints and resolve issues in a timely manner - Collaborate with other departments to ensure smooth operations and guest satisfaction - Hire, train, and evaluate staff members to maintain a high level of service - Implement and enforce hotel policies and procedures to ensure compliance with regulations Qualifications: - Previous experience in hotel management or a related field - Strong leadership skills with the ability to motivate and inspire a team - Proven track record in revenue management and achieving financial targets - Excellent communication and interpersonal skills - Bilingual proficiency is a plus - Knowledge of hotel operations, including front desk procedures, housekeeping standards, and maintenance protocols - Familiarity with phone systems and reservation software - Ability to work under pressure in a fast-paced environment We offer competitive compensation packages based on experience. If you are a dedicated professional with a passion for hospitality and a drive for success, we invite you to apply for the position of Hotel Manager. Join our team and help us create memorable experiences for our guests.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Day shift
Ability to Relocate:
- Missoula, MT 59808: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $80,000