Required Skills and Abilities:
- Must easily be able to interact and engage with elite residents, tenants, clients, and guests that desire immediate support and our ability to anticipate their daily needs.
- Strong computer literacy and multi-tasking abilities.
- Attention to detail, reliability, thoroughness, and the “Consider It Done!” attitude that represents Capitol Concierge Inc.
- Possess a strong sense of urgency, pride and ownership for individual growth and team success.
- Professional and polished appearance and demeanor required.
- Exclude a passion for delivering high quality personalized support and have excellent research skills.
- Possess a strong knowledge of local community including modes of transportation, dining, lodging, events, and attractions is required.
Preferred Education and Background Requirements:
- Bachelor’s Degree in Hospitality & Tourism, Business Management, or related discipline and/or equivalent work experience.
- 3 year’ managerial experience in retail, hospitality or restaurant environment.
- Advanced proficiency with Microsoft Office, PC and Mac OS.
- Knowledge of BuildingLink, KeyTrack or other building software preferred.
- Knowledge of multiple languages is a plus.
Our Values
Integrity: Honest with strong moral principles.
Loyalty: Committed to others, the team, and the company.
Passion to serve others, joyfully: Serving and respecting others with a joyful attitude.
Accountability: Accepts responsibility for one’s own actions, responses, and performance.
Transparency: Open and clear communication.
100%, 100% of the time: Dedicated to going above and beyond.
Are your personal values aligned with our company values?
- Do you do what is right, because it’s the right thing to do, even when no one is there?
- Do you have a sense of, and display, ownership for the company?
- Do you gladly serve others and treat them with respect regardless of who they are or how you feel?
- Do you take responsibility for your actions/performance and seek ways to improve?
- Are you trustworthy?
- Do you say what you say you’re going to do when you say you’re going to do it?
Work Environment:
Residential building environment
Physical Demands:
Sitting, standing, walking, computer use. Ability to lift up to 15 pounds.
Other Duties:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.