SUSHI ATTENDANT

Description

General Summary of Job Duties

As a Ti Amo Sushi Attendant, you are responsible for providing professional and friendly service to visitor and to ensure that the first and last impression our guests encounter sets a standard of warmth, welcoming, communication, energy, and spirit.

Essential Job Function and Duties

• Provide fast, friendly, professional, and responsive customer service to our Sushi restaurant guests and restaurant staff.
• Greet, and make welcome, each guest approaching the restaurant while smiling and making eye contact.
• Recognize and address repeat guests by surname.
• Pull out chairs for guests to be seated.
• Accommodating guests needs, i.e., wheelchair, restrooms, movement of drinks from one location to another, etc.
• Communicate guest complaints and compliments to management.
• Communicate guest needs to staff/management, i.e., celebrating anniversary and / or birthday, etc.
• Invite and welcome guests back upon completion of their visit.
• Take guest payments at register.
• Have ability to work at a point-of-sale terminal.
• Be knowledgeable about Casino Fandango.
• Perform all duties in adherence to service standards.
• Can provide friendly, courteous, and professional service to all internal and external customers/guests, always.
• Must have the ability to work a flexible schedule and late hours when necessary.
• Must have the ability to report to work on time and on a regular basis.

• Thorough knowledge of applicable Company and departmental policies and procedures.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
• Ability to accept performance feedback in a professional manner.
• Arriving on time and regular attendance on all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

Qualifications

Skills, Education and Other Requirements

• Excellent verbal and written communication skills.
• Customer service oriented with an outgoing, upbeat, and positive personality.
• Leadership qualities and professional well-groomed appearance.
• Ability to work in a team and independently.
• Excellent organizational skills with the ability to multi-task and meet multiple deadlines.
• Ability to successfully work in a fast-paced environment.
• Ability to maintain composure in a potentially stressful environment.
• Ability to attend all required company meetings.
• Ability to read, write, speak and understand the English language.
• Bi-lingual (English/Spanish) is a plus.
• Must present a well-groomed appearance.

• Must be at least 21 years of age.
• The ability to maintain composure in a potentially stressful environment.
• The ability to successfully interact with all levels of team members and management.

• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.

• High School Diploma and/or GED preferred.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
• Excellent verbal and written communication skills.

Required Work Cards

• Food Handlers Certification
• Alcohol Certification