Summary
The City of Bend is currently accepting applications for one (1) regular, full-time Accounting Technician II in the Finance Department, working with the Ambulance Billing team at the Fire Administration building. This opportunity is represented by the City of Bend Employee Association (COBEA) and is FLSA non-exempt (overtime eligible).
To be considered for this position, applicants must have a complete application that includes all of the following items:
- The online application via NeoGov (access also available on City of Bend website under Human Resources/Job Openings)
- Attached formal Cover Letter (required)
- Attached formal Resume (required)
- Attached valid Credentials, Certifications and Licensing (if applicable)
Applicants must provide certification that they are a veteran or disabled veteran to receive veteran's preference. For more information click here .
Applications received by Tuesday, July 23, 2024 (7/23/2024) at 12:00 pm (noon) Pacific Time will be given preference for initial review, but the position will remain open until filled.
Position Summary
This position handles a high volume of customer inquiries, providing excellent customer service on the phone and via email, in addition to a high volume of payment application via various payment methods, basic accounting responsibilities and processes accounting related tasks, including billings, collections, cash receipts, data entry, data tracking, postings, and balancing. (Intermediate level position).
Functions, Duties And Responsibilities
Essential Functions Include:
The information provided below encompasses the essential functions and capabilities linked with this position.
Duties And Responsibilities
The individual in this position is expected to engage in the following work-related activities.
- Receives, reviews, processes, and calculates a variety of receipts, billings, invoices, statements, new account information, claims information, payments, fees, and/or other related information, which may include: coding data, entering information into a database, processing transactions and changes, running reports, filing paperwork, and performing other related duties.
- Responds to inquiries and requests for information over the phone and in person, which includes: directing customers and visitors to appropriate locations; taking and transmitting messages; looking up and communicating account balances; and/or, performing other related activities.
- Performs a variety of clerical activities in support of daily operations, which may include: filing; copying; faxing; typing standard documents; preparing, sorting, and distributing mail; entering data; and/or, performing other related activities.
- Performs a variety of cash handling duties including posting, balancing and reconciling daily cash deposits and verifying and reconciling petty cash and cashier drawers.
- Enters a variety of information into applicable databases and/or spreadsheets; reconciles applicable accounts; performs adjustments to correct data entry errors.
- Researches and verifies a variety of information related to customer accounts; identifies and resolves discrepancies. Performs collection activities on delinquent accounts; sets up payment plans with customers; transfers information to collection agencies.
- Prepares, updates, and maintains a variety of financially related correspondence, reports, notices, billings, records, spreadsheets, schedules, website information, and/or files.
- As assigned, monitors, maintains, and orders supplies and materials to ensure efficient operations.
- Provides back-up to disbursement and/or billing processes which may include accounts payable, payroll or billing functions as needed.
- Complies with safety requirements of the position and actively promotes safe work practices.
- In an emergency event or an officially declared State of Emergency, responds as directed to ensure the restoration of essential public services, facilities and infrastructure.
- Performs other duties of a similar nature or level.
Knowledge Of
Knowledge, Skills and Qualifications
- Basic accounting principles
- Applicable terminology in assigned area of responsibility
- Applicable local, state and federal laws, rules, and regulations
- Bookkeeping principles and practices
- Cash handling procedures
- Customer service principles
- Mathematical principles
- Account research techniques
- Modern office equipment
- If assigned to EMS billing, Medicare and medical insurance procedures and codes
Skill in:
- Reconciling accounts
- Keyboarding
- Operating a computer and applicable software applications
- Providing customer service
- Handling cash
- Applying local, state and federal laws, rules and regulations
- Entering data into computerized systems
- Filing
- Performing mathematical calculations
- Ability to multi-task in a high-volume work environment
- Ability to work in team environment
- Analyzing information and accounts for discrepancies
- Operating modern office equipment
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
Education, Experience, Certifications And Licenses Required
Minimum Qualifications:
- High School Diploma or equivalent (G.E.D.) and at least four years of accounting related clerical/administrative and customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Classification Framework: ACCOUNTING TECHNICIAN II
To view the full Classification framework, click here
Diversity & Equal Opportunity Employer Statement
The City of Bend is committed to fostering, cultivating and preserving a culture of diversity and inclusion. At the City of Bend, we don't just accept differences; we value them. We are proud to be an Equal Opportunity Employer and support the Americans with Disabilities Amendments Act (ADAAA) and the Oregon Equal Pay Act.