Digital Content Associate

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working Arrangement Hybrid Job Description The Opportunity The Digital Content Associate will be a key member of our global content management team with a focus on end-to-end management of digital channels: Responsibilities focus on end-to-end management of digital channels: drafting, designing, and launching content on digital channels.   To excel in this role, you need to possess superior communication and interpersonal skills, as well as the ability to tackle several initiatives and projects simultaneously. You must be multi-disciplined all round creative with a strong blend of experience across graphics, digital activity, video and branding. You are also expected to possess excellent time-management skills to thrive in a fast-paced, dynamic work environment. KEY AREAS OF RESPONSIBILITIES  What motivates you? You obsess about customers, listen, engage, and act for their benefit.   You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes.  You thrive in teams and enjoy getting things done together.  You take ownership and build solutions, focusing on what matters.   You do what is right, work with integrity, and speak up.  You share your humanity, helping us build a diverse and inclusive work environment for everyone.   We are looking for someone with: Bachelor’s Degree in Information Technology with specialization in digital arts or any related field. More education or experience may be preferred. 1 years of proven experience as a graphic designer, digital content publisher or related experience Strong industry acumen with deep knowledge in Digital Marketing. Exceptional verbal and written communication skills. Adaptability and strong problem-solving skills. Exceptional analytical and conceptual-thinking skills Excellent active listening skills. Ability to build rapport and collaborate with others within the company and externally. The ability to influence stakeholders and work closely with them to determine acceptable solution by having a solid understanding of client behaviors and industry trends. Excellent planning, organizational, and time management skills. Able to manage multiple tasks/projects at a time with a proven track record of following through on commitments. Tools/Technical/Process Specific Knowledge or Skills: Experience or knowledge in AEM (Adobe Experience Manager) or experience with other technical website management, use of CMS platform (WordPress) and optimizing website performance.  Skilled in using design software to create graphics and complete other projects, preferably with working knowledge of Adobe Creative Suite. Basic HTML and CSS a plus. Comfortable with learning new software programs as needed. Basic knowledge or experience using project management systems. Knowledgeable in using Microsoft Office Suite. On the job, you will: Design digital content - Produce and edit digital content including but not limited to social media graphics; email newsletters; presentation and report templates; infographics; etc. Create and maintain systems for storing and organizing digital content. Preparing digital content for launch on their respective platforms as needed. Support site migration activities from time to time. Provide daily support for marketing managers, product owners, and editorial team in creating, updating, maintaining websites through multiple platforms. Work collaboratively with developers on a variety of design projects providing ideas, support and expertise when needed. Establish and communicate schedules to deliver projects on time. Complete other projects as required  **People Leader Role: No Our commitment to you: Our mission; to be a part of making Decisions Easier and Lives Better  A leadership team dedicated to your growth and success   A bold ambition and set of goals to be a leader in driving transformation in our industry   Our best. Every day.   Learn more about opportunities with us at jobs.manulife.com    ** This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers. We’re proud of our accomplishments and recognitions. Recent awards include: Forbes 2022 World’s Best Employers Canada’s Top 100 Employers 2023 Best Place to Work in Asia-Pacific 2022 Canada’s Top Employers for Young People 2023 Best Place to Work for LGBTQ Equality 2022 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page. From there, you can sign up to receive job alerts. Discover how you can grow your career, make impact and drive real change with our Winning Team today at www.manulife.com/careers.