Service Technician

Job description

The Concentric Company is a leading provider of DC power and equipment maintenance solutions to warehouse and manufacturing customers. Our custom, engineered power systems and maintenance solutions minimize costly downtime through forklift power solutions, mission critical backup power and on-site forklift and allied equipment maintenance. Our mission is to eliminate interruption in our customers operations and allow them to focus on running their business.

Job Summary

The Forklift Technician is responsible for performing routine maintenance on industrial equipment, including but not limited to forklifts, scissor lifts, tuggers, floor scrubbers and golf carts.

Key Job Responsibilities:

• Maintain industrial mobile equipment.
• Troubleshoot equipment failures, including root cause analysis. Including research of potential warranty, rework and continuously repetitive repairs using historical equipment data available through Field Connect service platform.

· Complete all repairs of equipment in a timely manner and by the manufacturer’s repair guidelines.

· Judgment and Decision Making

- Consider the relative costs and benefits of potential actions to choose the most appropriate course of action.

· Inspecting Equipment

- Perform audits on equipment audits per the PM Planning tools schedule in Field Connect service platform.

· Communications

- Provide information to supervisor, co-workers, and subordinates by phone, in writing, e-mail, or in person.

· Timely and accurate completion of all work orders and service records per the Concentric time standard.

· Maintain accurate and timely entry of work hours in Paylocity time keeping platform.

· Safety

o All work must be completed in a safe manner.

o Safety requirements by customer and Concentric must be adhered to.

o Work areas will be maintained to ensure safety.

o Work areas will be kept clean and organized daily.

o Timely Completion of Safety training modules.

• Other duties as assigned by supervisor.

Key Performance Measurements:

· A score card that reflects performance in areas such as:

o PM Completion

o Tech Efficiency

o Customer Satisfaction

o Inventory Variance

o Work in Progress

o Safety

o Shop Cleanliness & 5S

· Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.

Job Type: Full-time

Salary: $25.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Work Location: In person

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person