Clinic Manager

Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you! We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team.

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Who We Are*
DelRicht Research is a network of clinical research sites in Louisiana, Oklahoma, Mississippi, Georgia, Texas, Tennessee and South Carolina aimed at bringing cutting edge therapies to the communities we serve. Currently, we provide our communities clinical trial opportunities in Dermatology, General Medicine, Urology, Rheumatology & Neurology.

Clinic Manager’s Main Objective: Overall, the Clinic Manager is responsible for maintaining and controlling all clinic operations as well as managing all team members at their clinic.

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Outcomes Clinic Manager is Responsible for Achieving:*

• Patients have a fun, positive and comfortable experience at our clinic

• Making sure the team has everything they need to provide top notch patient care

• Ensuring the physician is well informed of their schedule and current and future clinical trials

• Sponsors and clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site

• Seeing to it that all clinical trial protocols are being adhered to 100% of the time

• Achieve revenue and profitability targets quarterly for your research clinic

• Develop and grow team members: Coach your direct reports in their current roles to improve performance and prepare for future opportunities

Job Description:
The Clinic Manager will maintain all activities related to the conduct of clinical trials at the site including but not limited to:

• Oversee a team of physicians and other team members conducting the clinical trials

• Manage physician relationships and ensure they are aware of their schedules and informed about all clinical trial patients

• Manage a team of Clinical Research Coordinators for their growth and development within the role and company which will also include managing the schedule, conducting performance reviews, overseeing individual and group productivity and quality of work

• Continue to build the team by hiring and training as needed with the growing region

• Communicate effectively with external clients regarding site visits as well as the sites’ quality and quantity of data for all trials

• Ensure the site is maximizing the schedule in order to provide opportunities to as much of the community as possible

• Problem solve with the physicians and coordinators at both sites to resolve any patient-related issues that may arise

• Responsible for the region reaching profitability and revenue goals

• Learn and prepare for new clinical research studies at the site (typically 1-2 new clinical studies per month)

• Voluntary travel to Investigator Meetings to learn about new clinical studies (US based, all expenses paid - who doesn’t like free travel?

The Right Candidate Will:

• Be self motivated! Energetic! Positive!

• Focus on providing exceptional patient care and creating memorable experiences

• Encourage the growth of their subordinates, provide continuous training and overall ensure they are successful in their roles

• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals

• Believe in high quality and have a high standard of compliance to our study protocols

• Be remarkably organized

• Be skilled at problem solving

• Accept ownership of tasks from inception through completion and assume responsibility for personal success

• Love efficiency and continuously look for ways to do more with less, improve processes and come in under budget

Skills needed to win:

• 2 years of research experience required
• 3 years management experience with direct reports preferred
• Ability to travel between clinics in the North Dallas region throughout the week required
• Coffee drinkers preferred. Tea drinkers accepted :)

The Company Culture You Will Be Part Of:
DelRicht Research’s Core Values are Production, Humility & Consistency

Production:

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• We deliver on our promises

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• We have a bias towards action: we value independent problem solving

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• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

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• We support each other relentlessly

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• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude

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• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us

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• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

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• We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy

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• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done

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• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Our team comes first so here are some of the perks and benefits at DelRicht Research:

• Medical, Dental, Vision

• Generous Paid Time Off that builds throughout your career with the company

• Even though we are in healthcare, we do not work nights, weekends or 12 hour shifts (yes nurses love us)

• 401K (includes discretionary match/profit sharing)

• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and gives managers the visibility and control to maximize earnings by hitting team goals

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website: www.delrichtresearch.com
Patient Testimonials: https://delrichtresearch.com/testimonials/
Meet some of the team: https://delrichtresearch.com/careers/

DelRicht is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

Salary : $70,000 - $85,000