What are the responsibilities and job description for the In Room Dining Manager position at FAIRMONT, Accor?
In Room Dining Manager
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the Director, Outlets, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead and manage the In Room Dining and Minibar team and ensure service standards are followed
- Address guest concerns and react quickly and professionally
- Train Colleagues & supervisors in the absence of the trainer
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies and practices
- Have full knowledge of all In Room Dining menus
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Your experience and skills include:
- Previous Food & Beverage leadership experience required
- Previous point of sale system experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
- Seated computer work, including constant keyboarding and mousing
- Occasional lifting up to 25lbs
To keep our employees and the general public safe from the threat of COVID-19 and the rise of variants in the community, Fairmont San Francisco has implemented a COVID-19 Vaccination Policy.
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS