CSR - Customer Service Representative

Porterville, CA Full Time
POSTED ON 5/10/2024

We are looking for a competitive insurance agent to generate new business by contacting potential customers. You will sell, solicit, differentiate and negotiate insurance plans that match the needs of your assigned or prospective customers’ portfolio. The goal is to build up strong positive relationships, to ensure growth attainment and increase our firm’s reputation.

Responsibilities

  • Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones
  • Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc
  • Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria
  • Work with clients to deliver risk management strategies that fit their risk profiles
  • Report the progress of monthly/quarterly initiatives to stakeholders
  • Maintain bookkeeping systems, database and records
  • Monitor insurance claims to ensure mutual satisfaction
  • Achieve customer acquisition and revenue growth objectives
  • Constantly update job knowledge and learn about new products and services
  • Fulfill all policy requirements

Skills

  • Proven working experience as an Insurance agent or relevant experience
  • Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
  • Basic computer knowledge and statistical analysis
  • Proven ability to work with goals
  • Demonstrated ability to communicate, present, influence and sell effectively
  • Experience in delivering client-focused solutions and in creating long-lasting relationships
  • High school or BS degree

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Work setting:

  • In-person
  • Office

Experience:

  • Sales Experience: 1 year (Preferred)

Language:

  • Spanish (Required)

License/Certification:

  • Personal lines license (Required)

Ability to Relocate:

  • Porterville, CA 93257: Relocate before starting work (Required)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

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