What are the responsibilities and job description for the Specialty merchandise position at Food Lion?
Job Description : Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
ads1 Job Responsibilities :
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Ensure that back stock is properly maintained
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Work in new items and tags within 1 week of receiving items and refer to plan-o-grams for proper placement
Maintain shelf allocations according to plan-o-grams
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Courteous and helpful to other associates
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Perform all other duties as assigned
Ensure compliance with local, state and federal regulations
Observe and correct all unsafe conditions that could cause associate or customer accidents
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
Maintain proper Specialty Merchandise product level according to standard practice while controlling backroom inventory and maintaining proper shelf conditions
Job Requirements :
Ability to use technical information to solve problems
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Meet established volume activity standards for the position
Perform repetitive hand and arm motions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Use hands to frequently / continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level : occasionally above shoulder or below waist level
Ability to use computers and other communication systems required to perform job functions
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners
Ability and willingness to learn multiple tasks and technical requirements of the job
High school graduate or equivalent preferred
Ability to push or pull 2000 pounds using a pallet jack
Excellent interpersonal, organizational, communication and customer service skills
Stand 100% of the time, frequently walking short distances
Pull or push up to 75 lbs. on occasion
Must meet minimum age requirements to perform specific job functions
Vacancy Type : Full Time
Job Location : Madison, NC, US
Application Deadline :
N / A
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Last updated : 2024-04-05
