Quality Control Manager

H.B. Fuller
Michigan, MI Full Time
POSTED ON 3/26/2023 CLOSED ON 9/25/2023

What are the responsibilities and job description for the Quality Control Manager position at H.B. Fuller?

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world.  While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.

H.B. Fuller Construction Adhesives provides technologically advanced solutions to the commercial, industrial and residential construction industry. The company’s recognized and trusted brands are available through an extensive network of distributors and dealers, as well as home improvement retailers.

H.B. Fuller was recognized by Forbes as one of America’s Best Midsize Companies for 2023.  

Primary Duties

The Quality Control Manager, reporting to the Plant Manager, in conjunction with the Quality Supervisor leads the testing and certification lab.

  • Lead Quality culture at site and ensure all site Quality processes are understood and followed.

  • Develop the QC team and ensure the QC resources are trained and in line with production needs.

  • Manage QC and partner with the other Managers for final controls to ensure products are released according to procedure and on time.

  • Form and lead multi-function teams to resolve customer issues in a timely effective way, while taking learning to improve overall product quality.

  • Track and report continuous improvement in internal rejection rates and customer complaints

  • Lead efforts by partnering with the technical group to effectively rework out of spec material and reduce the overall scrap rate.

  • Drive change through the organization by identifying root cause of COPQ and helping correct.

  • Champion activities to improve Quality system so site certifications are maintained, reached, and customer requirements are met.

  • Actively search for continuous improvements and work closely with site management team to improve site performance in term of yield and reject reduction.

  • Evaluate the product Quality and production performance with statistical tools.

  • Propose and coordinate actions with R&D to improve product capability.

  • Troubleshoot quality problems, support production to address issues with timely corrective actions.

  • Manage the unsaleable stock, organize timely decision with R&D support.

  • Coordinate and prepare site for Customer audits.

  • Lead Supplier Complaint Management

  • Organize Quality training for the site.

  • Serve as a key team member for new product introduction, scale-up, and new raw material acquisition, and product transfers from or to other sites.

  • Positively participate in Quality projects to improve and develop the quality performance.

  • Act as an internal auditor for the site

  • Foster a safe laboratory and manufacturing process for Quality with MOC

Required Qualifications

  • Bachelor’s degree in chemical or chemical Engineering (or technical discipline)

  • 6 years of experience in Quality and/or laboratory

  • 4 years in leadership role and the ability to lead multi-functional teams to corrective action.

  • 4 years in a manufacturing environment

  • Knowledge on the Quality standards (ISO 9001, 14001, and IATF) and lean tools

  • Understands MOC process.

  • Able to communicate with customers to get the best outcome when resolving quality complaints.

  • Team-focused with good communication skills, ability to enthuse others, and drive demanding projects.

Preferred Qualifications

  • Chemical or adhesive manufacturing experience

  • Chemical mixing or extruding experience

  • CQE and or CQM certification

Employees receive full benefits, including medical, dental, insurance, 401k contribution, paid time off and paid Holidays. All employees qualify for an annual cash bonus, based on business performance. Annual raises are based on company and individual performance.

To all recruitment agencies: H.B. Fuller does not accept agency resumes unless directly engaged by Human Resources. Please do not forward any resumes to Human Resources or any employees. H.B. Fuller is not responsible for any fees related to unsolicited resumes.

At H.B. Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity. We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected classification.

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