Logistics & Build Center Manager

We are currently seeking a Logistics & Build Center Manager to join our #OneTeam in our Fort Mill, SC location.

Epic IO Technologies is an international technology-focused company providing the most innovative, IoT, AI, and wireless connectivity solutions for the public and private sector. As #OneTeam, we bring together some of the best technology offerings on the market with our IntelliSite and Broad Sky Networks operating units. This success is the result of our employees' diverse technical and business expertise, which fuels collaboration and ongoing innovation. We use equal parts innovation, quality and reliability to create comprehensive, solution driven product offerings for our customers. Learn more about us at www.epicio.com.

Why join the Epic team?
• Bring your skills and knowledge to an innovative and growing work place
• Work and collaborate with a team who has become one of the best in the industry
• Use industry-leading technology and the best tools available to ensure success
• Work in a stable industry with strong growth potential

We are proud to offer:
• Competitive base salary
• Bonus opportunities
• Medical, dental and life insurance
• 401K
• Excellent training
• Great work environment
• Paid vacation and holidays

What you'll be doing:

The Logistics & Build Center Manager is a member of our IntelliSite operating unit and on the Professional Delivery and Services team. This role is responsible for overseeing the daily activities of the build and install teams.

·         Overseeing an internal build team to coordinate logistics / warehousing including the design processes

·         Maintain a spotless inventory management system in order to drive 95% inventory accuracy including a cycle count program and semi-annual inventory reconciliation program

·         Complete ownership and understanding of the entire fulfillment / build process (everything coming in, everything going out, and everything in between) in order to achieve operational objectives

·         Identify and resolve issues, involve additional resources, and provide direction for production activities

·         Collaborating with other teams to forecast and communicate delivery schedules to internal business teams and external partners

·         Putting in place key metrics and measurement tools to understand production performance

·         Meeting mission-critical project deadlines in fast-paced environment with many responsibilities

·         Develops strong working relationships with cross-functional teams and collaborate across multiple time zones

·         Contribute to department improvement by communicating observed gaps in team knowledge

·         Work to provide the needed guidance to team members in ensuring customer commitments are kept

·         Work with customer complaints and concerns to help prevent issues moving forward

·         Lead weekly product meeting to provide updates on project statuses to both direct team members and Leadership team.

·         Develop shift schedules and ensure that appropriate levels of staffing are aligned with technical requirements of the various service contracts and SLAs

·         Improve production efficiency by implementing lean manufacturing and product improvements

What you'll need:

·         Bachelor’s degree in related field or equivalent experience

·         5 years’ experience in an operation or production role

·         Proficient in using a computer, specifically Windows software and Microsoft Applications (Outlook, Word, Excel, and PowerPoint)

·         Organized, high energy level and strong work ethic

·         Excellent written and verbal communication skills

·         Prior experience overseeing a build and/or logistics team

·         Ability to multitask and meet specific goals set by supervisors and management

Nice to have:

·         At least 2 years of experience working in the Network and Security field

·         Background in wireless, software, and/or technology related equipment

·         Experience with Linux Operating System

·         Bi-lingual, especially fluent in Spanish, is a plus

·         Experience utilizing ConnectWise

Epic IO Technologies is an Equal Opportunity Employer