Security Service Technician

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's What We Have To Offer 

What we offer 

• Competitive pay

• Paid vacation/holidays/sick time 10 days of vacation first year! 

• Comprehensive benefits package including 401K, medical, dental, and vision care Available day one! 

• Extensive product and on the job/cross training opportunities With outstanding internal resources! 

• Encouraging and collaborative team environment 

• Dedication to safety through our Zero Harm policy 

• Company vehicle, tools, and equipment provided to complete all jobs. 

• JCI Employee discount programs (The Loop by Perk Spot) 

• Check us Out: A Day in the Life of the Building of the Future 

What you will do

Responsible for designing, installing, and servicing the software and hardware for integrated applications following governing codes and standards. Design, install and service various types of communication applications to include wireless and LAN/Wan based security, fire, video surveillance and access control solutions following governing codes and standards. 
     
How you will do it    

• Design, installs and services the software and hardware for integrated systems/applications without supervision.

• Completes system and network programming as required.

• Locates and clears trouble with damaged equipment or wiring, readjusts equipment, repairs or replaces inoperative equipment and test for proper operation.

• Maintains as a positive liaison between Tyco IS and the customer to ensure proper communication is filtered through the Tyco IS and the customer organization while maintaining a high degree of professionalism and customer satisfaction.

• Coordinates testing and final acceptance of system/application with the customer, police, fire or other agencies as required.

• Ensures proper application of systems products to meet customer requirements.          

• Responsible for engineering, configuration, installation, maintenance and support of data/video communication networks including wireless and IP solutions.

• Develop and provide training and technical support tools for users with varying levels of IT, Security and Fire knowledge and competence.

• Construct and maintain up-to-date and accurate documentation of security, fire and network configurations, diagrams and programming records. Create detailed security, fire and networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs.

What we look for

Required

• Five to Seven years’ experience in designing, installing, inspecting, and repairing integrated fire and security systems/applications.

• Advanced skills in computer operations and programs, as well as IP Backbone Architecture, TCP/IP protocol.

• Ability to effectively interact with internal organization and customers.

• Experienced in multiple major brands of security and fire manufacturer products.

• Ability to interpret blueprints, building plans, electrical, schematics and sprinkler/fire plans.

• Ability to occasionally travel out of town to customer locations and training.

• Ability to pass government background and drug test.

• Available after hours to provide off-site software and hardware support and if required on-site support to resolve system failures for integrated applications.

• NICET Fire Level II Fire Alarm

• FASA/BASA certification

• High School Diploma required.

• Excellent oral and written communication skills.

• Strong analytical and troubleshooting skills.

• Ability to work independently or in a team environment.

• Valid driver license.

Preferred

• Project Management skills     

• Cisco Certifications (CCNA or higher) and SE or FE, MCSE

• NICET III Fire alarm

• NICET Access Control and CCTV

• Associate Degree in Computer Sciences or Technologies

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

SpecialAccommodations@jci.com?subject=Candidate Accommodated Requested&body=Hello, I've applied to an opportunity and require an accommodation during the application process.