What are the responsibilities and job description for the Host/Hostess position at Lancaster Country Club?
About Lancaster Country Club:
Lancaster Country Club is a private club located in Lancaster, PA. Established in 1900, Lancaster Country Club is one of the oldest clubs in Pennsylvania and has continued its rich history and tradition for over 100 years. The Club is member-owned, governed by an elected Board of Governors, and is managed by a professional staff.
The Lancaster Country Club is looking to hire hosts to start at the beginning of August to help supplement with those going back to school.
Our hosts present a positive first impression of LCC’s excellent service and high standards. Greets members upon arrival by name, shows members to their table and bids members farewell as they leave, while helping the servers fill water glasses, take drink orders, buss tables, reset tables, etc.
MUST be at least 16 years of age to work around alcohol.
Daily Tasks:
- Examines dining room to ensure all tables are set per reservations and requests.
- Attends daily pre-shift meetings on time. Makes sure member preferences are added from lineup.
- Maintains the seating chart and knows how many covers each server has to ensure accurate cover counts in conjunction with knowing times of tables to ensure proper service.
- Communicates all changes and walk-ins to assigned wait staff and manager on duty.
- Arranges for booster seats or high chairs, as needed.
- Answers incoming calls to LCC and screens the phone calls accordingly.
- Always using proper phone etiquette and verbiage when addressing all members.
- Accurately takes to-go orders over the phone and enters them into the POS system.
- Assists servers with duties to ensure proper service for all members and guests.
Job Qualifications:
- Previous hosting experience preferred.
- Must be comfortable moving tables and chairs, lifting, bending, standing for 5-6 hours at a time.
- Must thrive in a fast-paced environment.
- Must be comfortable being social & outgoing at all times.
Pay Rate: $10-$12 based on experience PLUS tips
Reports to: Food & Beverage Managers
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Referral program
Physical setting:
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
COVID-19 considerations:
Following all CDC protocols.
Ability to commute/relocate:
- Lancaster, PA 17601: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hosting: 1 year (Required)
- Restaurant: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $10 - $12