Assistant Parts Manager

LeadCar Toyota Hazleton is actively seeking an Assistant Parts Manager to join our team. We are looking for a dynamic individual who has strong communication and organizational skills.  LeadCar is a newly launched group of franchised new-car dealerships representing highly-desirable import and luxury brands. We’re at the forefront of automotive retail, leading with innovation, and your unique perspectives and ideas will keep us growing. We believe our people deserve the best. We run high volume dealerships. LeadCar is committed to its communities and customers offering the best-in-class team members, state-of-the-art facilities and diversification of product lines to provide the best service possible. With an exceptional legacy passed on from its predecessors, the LeadCar Toyota Hazleton team brings a proven track record combined with an unmatched reputation for quality in the local Hazleton and Wilkes Barre, PA area, and greater central Pennsylvania market areas.

If you are ready to take your career to the next level, we are looking for an Assistant Parts Manager to join our team. Apply today! 

To learn more about our company, please visit www.leadcar.com. 

Job Summary
The Assistant Parts Manager will be responsible for assisting the Parts Manager in managing all aspects of the parts department including customer service, inventory control, pricing, merchandising, and reviewing special orders. The ideal candidate approaches their work with enthusiasm and attention to detail.

Essential Duties and Responsibilities:

• Manage a variety of incoming customer inquiries, including phone calls and emails, and respond in a timely, professional manner
• Assist with loading orders into the proper systems.
• Develop and maintain positive relationships with customers.
• Assist with tracking inventory.
• Ensures all defective parts from warranty repairs are properly tagged and controlled so dealership receives full credit from the manufacturer. 
• Analyzes sales, cost of goods sold, departmental expenses, and inventory to maintain departmental profit goals.
• Monitor and adjust parts pricing to maintain profits and competitiveness
• Manage various department merchandising activities.
• Review special orders and offer order processing and relevant advice

Qualifications/Requirements:

• Previous management experience preferred.
• Minimum 2 years in a customer service/parts administrative role.
• 3 years automotive industry experience preferred.
• Strong computer aptitude, specifically with dealership management systems, manufacturer computer systems, and excel are required.
• Must have excellent verbal and written communication skills.
• Must utilize effective time management skills and demonstrate the ability to prioritize and handle multiple assignments at one time.
• Must have the ability to establish productive and cooperative relationships with all retail customers and dealership employees.
• Problem solving and conflict resolution skills.
• Ability to multi-task and take initiative.
• Must possess the ability to lift up to 75 pounds.
• Must possess a valid driver's license.
• Travel for meetings and training will be required at times.

What We Offer – Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefit Insurance, including Life Insurance, Short and Long Term Disability Insurance, Accident Insurance and more!
• 401(K) Retirement Plan
• Paid Time Off
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Continued training through the Company and our manufacturer

Equal Employment Opportunity Statement

We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.

We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling 608-824-1300 or by emailing hr@leadcar.com.