What are the responsibilities and job description for the PKI Service Desk Technician (Swing) position at Link Solutions, Inc.?
Company Description
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2008, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.
Job Description
Link Solutions is seeking a PKI Service Desk Technician to join our Swing-shift (see hours below) team in Sierra Vista, Arizona. Become an integral part of a professionally diverse team while working at an Industry Leading Organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
*Must be a US Citizen
*Non-remote: A sign-on relocation bonus is available.
As the PKI Service Desk Technician, you will provide technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) Center on Fort Huachuca. You will work across many teams and high-level managers in the organization to design, lead, manage, maintain, and track assets, deploy, implement, troubleshoot, and support the workforce environment.
The PKI Technician will provide on-site support as necessary to ensure all network capabilities are available. In this position, you will provide CAC/PKI and RA/LRA functions related to the creation, revocation, suspension, and issuance of NIPRNET Alternate Smart Card Logon (ASCL), SIPRNET, and Deployed Forces network tokens associated PKI credentialing for daily operations.
Responsibilities:
- Maintenance and support for all Enterprise Public Key Infrastructure (PKI) technology.
- Administer the PKI certificate lifecycle for various applications and solutions.
- Provide End-user certificate support for certificates.
- Maintain a key service of PKI systems.
- Support certificate requests, escalating to senior members as needed
- Maintain, support, and troubleshoot PKI systems.
- Propose and implement improvements to PKI in accordance with standard procedures and change control policies and procedures.
- Participate in projects to deploy new PKI applications and services.
- Implement changes to the PKI infrastructure in accordance with standard procedures and change control policies and procedures.
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
- US Citizen
- Active Secret DoD Security Clearance (we will sponsor the right candidate).
- IAT Level II certification (CompTIA Security CE) equivalent or higher.
- Current Computing Environment (CE) certification (required within 90 days of performance start date).
Shift/Hours Information: Swing-Shift
- 4:00 pm to 12:30 am (1600hr - 0030hr)
- (4days/8hours) Thursday - Monday
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability and life insurance, referral bonuses, certification reimbursement program, retirement plan, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
