Vice President of Hospitality

Camden, ME Full Time
POSTED ON 5/9/2024

As the Vice President of Hospitality, you will spearhead our diverse portfolio of hospitality services, including luxury hotels, gourmet restaurants, individual room accommodations, and unique waterfront business entities, with a special focus on marina hospitality services. You will be instrumental in driving operational excellence, enhancing guest experiences, and identifying growth opportunities across all sectors. Your visionary leadership will be pivotal in maintaining our reputation for exceptional service and in steering the organization towards unprecedented growth.


Compensation will be determined by experience and will include a significant opportunity from a performance-based comp/bonus plan.


Responsibilities

**Strategic Leadership**: Develop and execute a cohesive strategy that enhances operational efficiency, profitability, and customer satisfaction across all business units.


**Operational Management**: Oversee the daily operations of our hotels, restaurants, room rentals, and waterfront/marina services, ensuring they meet the highest standards of hospitality.


**Brand Development**: Cultivate a strong, unified brand identity across all platforms and touchpoints, aligning with our mission to provide exceptional guest experiences.


**Financial Oversight**: Monitor and manage budgets, financial planning, and resource allocation to ensure the financial health and growth of the hospitality division.


**Team Leadership**: Lead, motivate, and develop a high-performing management team across all hospitality entities to achieve business goals and operational excellence.


**Guest Experience Enhancement**: Champion innovative initiatives to elevate the guest experience, ensuring customer satisfaction and loyalty.


**Market Analysis and Growth**: Conduct market analysis to identify trends, opportunities, and challenges within the hospitality industry, leveraging insights to drive business growth and expansion.


**Stakeholder Relations**: Maintain strong relationships with internal and external stakeholders, including property owners, investors, community leaders, and vendors.


**Sustainability and Innovation**: Promote sustainable practices and innovation across all operations to enhance competitiveness and address evolving market demands.


Qualifications

- Bachelor’s degree in Hospitality Management, Business Administration, or related fields or experiences.


- Minimum of 10 years’ experience in senior management roles within the hospitality industry, with a proven track record in strategic planning and operational execution.


- Exceptional leadership skills with the ability to inspire and motivate teams across diverse operational units.


- Strong financial acumen and experience in budget management, financial planning, and performance analysis.


- Excellent communication and interpersonal skills, with the ability to engage effectively with all levels of staff, guests, and stakeholders.


- Deep understanding of the hospitality industry, including current trends and challenges, particularly in the areas of hotel, restaurant, room rental, and marina services and employment.


- Commitment to delivering the highest standards of customer service and operational excellence.

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