What are the responsibilities and job description for the Receptionist position at Magnolia Post Acute Care?
Shift: Day & Evening plus Weekends
Administrative Functions
- Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
- Operate paging/telephone system as required.
- Answer telephone, determine nature of call and direct caller to appropriate individual or department.
- Receive request from within the facility and locate personnel through paging system.
- Receive inquiries and release information in accordance with established policies and procedures.
- Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse).
- Greet visitors. Direct to appropriate office and/or resident room.
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Offer beverages to visitors waiting for administrative personnel, as appropriate.
- Monitor presence and location of sale representatives in the facility.
- Issue and collect identification badges as representative’s sign in/out.
- Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.
- Report suspicious persons/information to supervisor immediately.
- Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)
- Receive, sort and distribute mail as directed.
- Operate copier, office machines, etc., as directed.
- Operate computer as directed.
- Order supplies as directed.
- Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.)
- Other related duties and responsibilities that may become necessary or appropriate.
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
COVID-19 considerations:
To keep our staff and residents safe we are ensuring everyone have a COVID test done. As well as temperatures are taken for everyone upon arrival to our facility. We are continuously taking new measures to keep everyone safe.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location