Unit Assistant

Process Level : Location US-MI-Alma Job ID 2024-27158 Category Nursing Support Department : Name Emergency Room Position Type Casual Shift Any Shfit Shift Time any Location : Postal Code 48801 Location : Address 300 E. Warwick Dr

Summary

The essential functions of this position include, but are not limited to; performing general clerical duties for the ED unit. Also implements physician orders as well as organizing and coordinating the nursing unit. Other functions that may be assigned.

Responsibilities

(25%)* Supports the mission, goals, policies, and standards of nursing.

Hospital and ED policies and work rules are recognized, supported, and implemented.

Demonstrates patient advocacy.

Maintains patient rights and confidentiality

(25%)* Communication and Cooperation

Communicates concern and sensitivity to the needs of peers and other staff.

Provides effective feedback.

Communicates openly and freely with all employees in the hospital.

Fosters cooperation and coordination of services among employees and departments.

Establishes and maintains open lines of communication within the department and with other departments within the MyMichigan Medical Center-Gratiot system and with members of the community.

Communicates patient care information accurately to floor staff.

(25%)* Safety

Responsible to know department specific safety requirements and performs according to procedure in all hospital emergency situations.

Unsafe conditions are reported promptly.

Reviews safety manual annually.

Participates in safety regulations and external regulations.

Reports to Manager, Infection Control Nurse or OHS of actual or potential toxic or hazardous conditions in the work environment.

Utilizes appropriate lift equipment on a routine basis.

(25%)* Education

Participates in opportunities for staff education in:

N ew employee orientation

D epartment/job specific education

E ducation for new services provided by the department.

A ttends education days annually

OTHER DUTIES AND RESPONSIBILITIES:

Participates in interdisciplinary performance improvement activities.

Participates in established departmental and hospital quality improvement efforts and quality assurance standards.

Develops and maintains relationships with Nursing Units, Physicians, Physician offices, and when appropriate, other health care agencies and community service agencies to enhance the continuity of patient care services.

J ob Specific:

Answers incoming telephone calls promptly and exercises excellent customer service skills on the telephone.

Performs general clerical duties, such as typing, copying, filing and including computer entry.

Assists the professional staff with unit organization and clerical support.

Maintains a clean and orderly nursing station.

Supports the mission, goals, policies and standards of the department.

Maintains patient rights and confidentiality.

Assists with nursing functions when needed. Assignments to include one on one patient monitoring and patient transporting.

Is responsible for delivery of specimens (i.e. urine, stool, sputum, blood, etc.) using standard precautions.

D emonstrates competency in Infection Prevention and Control Practices and Policies:

Possesses an understanding of infection prevention and control measures designed to prevent the spread of infectious diseases.

Maintains the standards of the infection prevention and control policies.

Implements and maintains isolation techniques per policy.

Follows hand hygiene policies and utilizes personal protective equipment as required.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

PCT: MMH PCT/CNA/EMT/LPN Certification

Equivalent Experience: New hires or transfer after 2/1/2023 must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan, successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.*For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*

Required Education

Education: High School diploma

Comments: High school diploma or GED required

Other Information

EXPERIENCE, TRAINING AND SKILLS

Knowledge of medical terminology required (course work or experience).

Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.

C omputer and word processing experience preferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Equivalent Experience and Other Comments (Education)

Other Comments

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