Licensed Case Manager - $1,000 Sign on Bonus

Milestone Senior Services
Kalamazoo, MI Full Time
POSTED ON 6/23/2024
Job Title: Licensed Case Manager

Reports to: Clinical Manager of Mental Health Services

Hours worked per week not to exceed: 37.5

Supervisory Responsibilities: No

FLSA Status: Full time, Exempt

Purpose of Position:

Provides mental health assessment, consultation, and intervention services for the OBRA, Behavioral Health (BH), and Nursing Facility Monitoring (NFM) programs. Per OBRA guidelines, completes comprehensive mental health assessments for individuals diagnosed as having a serious mental illness and/or intellectual/developmental disability who are seeking admission to or are residing in nursing facilities. Per Integrated Services of Kalamazoo (ISK) guidelines, provides direct supports coordination and/or case management mental health services for the BH and NFM programs to mentally ill individuals living in the community (age 55 or over) or in a nursing facility (all ages) who are at risk of psychiatric hospitalization without on-going support and intervention.

Essential Functions:

OBRA Duties:

  • In compliance with OBRA guidelines, completes comprehensive mental health assessments for individuals diagnosed as having a serious mental illness and/or intellectual/developmental disability who are seeking admission to or are residing in nursing facilities. Makes written recommendations that include the following: diagnostic impressions, level of care needs, identification of least restrictive placement options, and the appropriateness/efficacy of mental health services in the nursing facility setting.
  • Provides education about OBRA process and guidelines to referral sources, nursing facilities, and hospitals as requested.
  • Provides back-up OBRA Coordinator duties when needed.


BH and NFM Duties:

  • Carries a caseload for the BH and/or NFM programs. At the direction of the Clinical Manager, offers community based BH services to consumers referred by ISK and offers nursing facility based NFM services to those identified by the OBRA assessment as needing mental health intervention.
  • Case manages consumer’s overall delivery of service as stated in the Individual Plan of Service to ensure the comprehensive meeting of the consumer’s total unmet needs.
  • Collaborates with the appropriate medical, psychiatric in-patient, and ISK staff to facilitate the consumer’s discharge and safe return to the community from psychiatric hospital stays.
  • Provides consultation and education to family members of consumers to facilitate their understanding of the primary consumer’s needs and assist them in improving or preserving their involvement and relationship with the consumer.
  • Provides case consultation, staff education, training and support to nursing facility staff or AFC staff and other service providers to increase their awareness of the consumer’s physical and mental health needs related to planned services.


General Duties:

  • Completes all documentation in a timely manner as required by OBRA, MDHHS and ISK guidelines.
  • Interacts with consumers served, legal representatives, natural supports, nursing facility staff, referral agents, colleagues, funder sources, and other community agents in a positive and professional manner.
  • Participates in all required team and agency meetings, in-services, and trainings.
  • Maintains professional Continuing Education requirements and State of Michigan licensure.
  • Complies with all federal, state, licensing, agency and funder requirements.
  • Other duties as assigned.


Education/Experience:

  • The position requires a minimum of a Bachelor’s degree in a human service field plus current state certification or licensure in one of the following Michigan Licensures: RN, LBSW, LMSW, LPC, LP.
  • A minimum of a bachelor’s degree in a human services field and one year of experience with people with mental illness.
  • Preference will be given to persons with a combination of mental health experience and working with the elderly for at least two years.


Compensation & Benefits

  • Exempt position with starting salary up to $64,954.50, which will be adjusted for experience.
  • This position is offering a $1,000 sign on bonus - Paid at 60 days of successful employment.
  • Benefits packages include:
  • Medical, dental, vision
  • HSA or FSA available
  • 403b retirement plan with matching
  • Short term disability
  • Long term disability
  • Life insurance
  • Employee assistance programs (EAP)
  • Robust Paid Time Off (PTO) accrual
  • Flexible scheduling to promote a great work/life balance


Who is Milestone Senior Services?

Our mission is to provide options that empower people to thrive in their community.

Core Values: Collaboration, Dedication, Resourcefulness, Inclusivity, and Integrity.

Milestone Senior Services (formerly Senior Services, Inc.) has been delivering to the Kalamazoo and surrounding communities for over 50 years. We encompass over 20 services that support the independence and well-being of older adults, adults with disabilities and caregivers throughout Southwest Michigan. We are dedicated to working in a collaborative manner with individuals in need, family members, and all others that support those we serve to live a healthy, meaningful, and productive life.

Why join Milestone Senior Services?

As a team member you will have the opportunity to work with mission driven co-workers within an environment that values their team members and creates great work/life balance. Milestone Senior Services embraces the belief that cultural, social, and all other differences should be respected and celebrated. Benefit eligible team members enjoy a well-rounded benefits package that includes 20 days of PTO in the first year of employment, 9 paid holidays 1 floating holiday, 403b plan matching, and other employee-based assistance programs!

Diversity, Equity, Inclusion, and Accessibility at Milestone Senior Services

At Milestone Senior Services we believe that embracing Diversity, Equity, Inclusion & Accessibility (DEIA) as an organizational value makes space for all identities to be welcome and flourish in our organization. As a part of Milestone’s commitment to evidence-based and community-informed DEIA practices, our organization invested in undergoing a DEIA consultation process in 2021 which now being used in guiding us through implementing and improving equitable practices within our operations and the programs we provide. Milestone Senior Services has developed inclusive hiring practices, offers, and encourages regular DEIA-focused trainings for all staff, and has formed a DEIA Committee made up of staff of all levels including senior leadership to ensure that our commitment to DEIA remains an ongoing and ever-evolving process.

A workplace of DEIA-informed and committed staff ensure equity in the delivery of our programs. When speaking with the people we serve about their needs, our DEIA trainings and policies ensure that staff members have the tools to hear, acknowledge, and respond to the unique situation of each person through an equity-focused lens.

Additional Information

Milestone Senior Services is a drug-free, tobacco-free workplace and participates in E-Verify. All applicants will undergo a reference check, pre-employment drug testing, and a State of Michigan background check. Milestone Senior Services is an equal opportunity employer and welcomes a diverse field of qualified candidates.

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