Job Posting for Desktop Support Specialist at Monster Energy
Position Summary:
The Desktop Support Specialist will be responsible for maintaining end user enterprise workstation systems; provide second level support to helpdesk desk personnel and to resolve daily issues that arise. He/she must have experience with Windows operating systems, Microsoft Office applications, and hardware troubleshooting in a corporate network environment.
Essential Job Functions:
Responsible for installation and maintenance of desktop and laptop systems, including operating systems, application installations, upgrades and repairs
Documentation of all Add Move and Change processes
Ensures safety and privacy of business networks and data
Responsible for detailed tracking of assets
Log all help desk interactions
Redirect problems to appropriate resource
Identify and escalate situations requiring urgent attention
Position Requirements:
3 years supporting end users in a corporate environment
3 years supporting a Microsoft end user systems (Windows7, Windows XP)
3 years supporting Microsoft Applications (Office 2003, 2007, 2010)
Intermediate knowledge of IP networking and network components
Excellent problem-solving skills, a self-starting attitude with strong communication skills
Must be service oriented and reliable, providing consistent follow-through
Must be able to prioritize tasks, manage time and multi-task in a high paced environment
Preferred Requirements:
Bachelor’s Degree in Information Systems, Business, Communications or related field
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Desktop Support Specialist career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Desktop Support Specialist.
Click the checkbox next to the jobs that you are interested in.