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Customer Service Account Specialist

Pro Medical Distribution
Overland Park, KS Full Time
POSTED ON 5/3/2024

A medical supply distribution company is seeking an experienced and reliable Customer Service Specialist.

Duties include but are not limited to:

- Answer phones and enter sales orders into Quickbooks while maintaining accurate account information including shipping, special handling instructions, and backorders.

- Provide exceptional customer service and support and manage client accounts to ensure satisfaction and retention

- Order products and follow up with manufacturers regarding backorders, damaged goods, etc.

- Run reports and create excel spreadsheets

Qualifications and Experience Requirements:

- Minimum two years customer support and/or administration experience.

- Must be proficient in Microsoft Excel, Word, and Outlook.

- Experience with Quickbooks is a plus

- Must be highly organized, dependable, accurate and be able to prioritize with minimal supervision

- Experience in the medical supply industry is a plus

Schedule:

  • Monday to Friday, 8am-5pm

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities

Work Location: In person

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