customer service rep

A family owned textile manufacturing compay in Sanford, Florida is seeking a multitasking extraordinaire! We are looking for someone that will work with the operations manager to correspond with customers and descalate any complains that may come in regarding orders that were received via phone and email. Reliability and attention to detail is crucial in this role. Must be meticulous, energetic, hardworking and have a friendly personality. APPLY TODAY!

salary: $16 - $17 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: Associate

Responsibilities

• Communicating with customer inquiries.
• Creating mail correspondences.
• Creating reports for customers.
• Managing inventory.
• Troubleshooting customer complaints

Skills

• Entering Data
• Data Entry (2 years of experience is preferred)
• Time Management
• Typing Skills
• Management
• Vendor Management
• Account Management
• Basic Computer Skills
• Stock Management
• Materials Management
• Customer Service (4 years of experience is required)
• Customer Relationship Management
• SAP (2 years of experience is preferred)
• Active Listening
• Telephone Etiquette
• Empathy
• Customer support

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

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