CUSTOMER SERVICE SPECIALST

Randstad
Gainesville, GA Full Time
POSTED ON 5/17/2024 CLOSED ON 5/23/2024

What are the responsibilities and job description for the CUSTOMER SERVICE SPECIALST position at Randstad?

This job offer is not available in your country.

job summary : Responsibilities :

Responsibilities :

  • Develop and maintain working knowledge of current products and services offered by the company
  • Answer all calls and emails in a timely manner, in adherence to their goals
  • Document all call information according to standard operating procedures
  • Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
  • Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
  • Review all required documentation to ensure accuracy
  • Accurately process, verify, and / or submit documentation and orders
  • Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
  • Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
  • Must be able to navigate through multiple online EMR systems to obtain applicable documentation
  • Enter and review all pertinent information in EMR system including authorizations and expiration dates

Skills : Telephone Etiquette, Basic Computer Skills, Customer Service, Organizational Skills, Medical Secretary Duties Experience : Entry Level1 year(s)

responsibilities :

  • Develop and maintain working knowledge of current products and services offered by the company
  • Answer all calls and emails in a timely manner, in adherence to their goals
  • Document all call information according to standard operating procedures
  • Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
  • Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
  • Review all required documentation to ensure accuracy
  • Accurately process, verify, and / or submit documentation and orders
  • Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
  • Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
  • Must be able to navigate through multiple online EMR systems to obtain applicable documentation
  • Enter and review all pertinent information in EMR system including authorizations and expiration dates

The essential functions of this role include :

  • working in a smoke free environment
  • working up to 4 hrs of overtime per week

qualifications : Experience

Experience

  • Entry Level
  • 1 year

Education

High School

skills :

  • Telephone Etiquette (1 year of experience is required)
  • Basic Computer Skills (1 year of experience is required)
  • Customer Service (1 year of experience is required)
  • Organizational Skills (1 year of experience is required)
  • Medical Secretary Duties (1 year of experience is required)
  • 17 hours ago
Customer Service Representative/Assistant Manager
SERVICE LOAN COMPANY -
Athens, GA
Customer Service Representative/Assistant Manager
SERVICE LOAN COMPANY -
Cartersville, GA
Customer Service Representative (Outpatient Clinic)
Highland Rivers Community Service Board -
Hiram, GA

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a CUSTOMER SERVICE SPECIALST?

Sign up to receive alerts about other jobs on the CUSTOMER SERVICE SPECIALST career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$52,318 - $65,657
Income Estimation: 
$58,647 - $76,811
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091

Sign up to receive alerts about other jobs with skills like those required for the CUSTOMER SERVICE SPECIALST.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,992 - $36,310
    • Income Estimation: $31,718 - $43,593
  • Customer Interaction Skill

    • Income Estimation: $40,892 - $53,930
    • Income Estimation: $42,704 - $55,260
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Randstad

Randstad
Hired Organization Address New York, NY Full Time
Job Description Hi, This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your backg...
Randstad
Hired Organization Address Rockville, MD Contractor
Job Posting: Scanner (3-Month Contract) Location : Rockville, Maryland (On-site) Company : Randstad Enterprise Position ...
Randstad
Hired Organization Address Ridge, TN Full Time
Company Description Randstad specializes in solutions related to flexible work and human resource services. It is worlds...
Randstad
Hired Organization Address Temple, FL Full Time
Job Description Hi, This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your backg...

Not the job you're looking for? Here are some other CUSTOMER SERVICE SPECIALST jobs in the Gainesville, GA area that may be a better fit.

Field Service Technician

Atlas Copco Compressors LLC -North America Customer Center, Athens, GA

BILLING SPECIALST I - REMOTE

Palco, Atlanta, GA

AI Assistant is available now!

Feel free to start your new journey!