Debt Collections Specialist

We are seeking a highly professional and experienced debt collection specialist to join our clients' well established team of debt counselors in Suitland, MD! The ideal candidate will have 2-4 years of relevant experience and will preferably have a background in performing collections for a financial institution. If you are looking for a highly collaborative environment with room for growth, then look no further! This position will begin as a 6 month contract and then will convert to a permanent position, at which time the right candidate will be eligible for monthly performance bonuses. This role is a hybrid schedule, 3 days in office and 2 days work from home. Occassional overtime or Saturday hours are to be expected. If you have the right experience and are a team player with a positive personality then please submit your resume for consideration today!

salary: $26 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

• Initiates appropriate follow‐up activity on delinquent accounts and maintains records.
• Works with clients to reach payment negotiation and establish an equitable payment arrangement.
• Provides financial counseling and assistance to members who are experiencing financial difficulties as needed. 
• Familiar with all aspects of FNMA guidelines for in Delinquency/Default prevention and Management.  Ensure necessary information and complete packages are received in a timely manner, maintained, tracked, and logged.
• Recommends appropriate course of action when members refuse to make satisfactory repayment arrangements.
• Performs skip-tracing by contacting third parties such as relatives of the delinquent member, employers, personnel officers, creditors, or credit bureaus in order to locate, contact and collect from members whose whereabouts are unknown.
• Prepares various reports and logs for review.

The essential functions of this role include:

working weekends

Skills

Commercial Collections

Consumer Collections

Collections

Accounts Receivable

Confidentiality

Skip Tracing (2 years of experience is preferred)

Qualifications

Years of experience: 2 years

Experience level: Experienced

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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.