Stadium Event Sales Manager

Rhode Island FC
Pawtucket, RI Full Time
POSTED ON 5/17/2024

Overview

Tidewater Stadium is a privately owned and operated multi-purpose venue located in Pawtucket, Rhode Island just north of Providence. The stadium is currently under construction with a planned opening in Spring 2025. Rhode Island FC, a United Soccer League (USL) Championship level men’s professional soccer team, is the anchor tenant in the building.  The stadium will be the flagship sports and entertainment venue in Rhode Island, hosting other various other sporting, community events and concerts in addition to Rhode Island FC soccer matches.

Position Summary

We are in search of a dynamic individual to manage our 3rd party event sales. The Event Sales Manager will be responsible for developing and executing an overall sales strategy for non-USL special events at the stadium. This role will report to the Stadium General Manager. 

Essential Functions

Research, analyze, and develop special event profit generating opportunities
Proactively solicit new business by, among other things, making sales calls and presentations, attending          local events, meetings, community, and social gatherings. 
Responsible for event expenses, rates, and revenue. 
Coordinate with catering to create event menus and execution. 
Create leads and develop long-term relationships in the event planning, production, and promotion              communities, and with other relevant companies, organizations, and groups    
Monitor changes and new developments in the special events industry
Work closely and build relationships with the Levy Restaurants food and beverage department
Manage and direct all Organization-related event logistics, including managing the events calendar, conducting walk-throughs and stadium visits, and being the primary contact for clients
Prepare and provide required reports to the Stadium General Manager including special event revenue reports, profit and loss statements, sales recaps, and projections
Obtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilities.
Other duties as assigned

 Qualifications

Minimum of 3 years’ experience in an elevated sales role, with stadium or venue preferred
Bachelor’s degree in business administration, Hospitality Management, Marketing, or related Event Sales field.
Proven experience in event sales, sales, business development, or event management, preferably in the hospitality or events industry.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients. Diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients.
Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
Highly organized and detail oriented, with ability to manage multiple projects and priorities simultaneously.
Ability to work independently and manage time effectively.
Proficiency in Triple Seat and SocialTables, Open Table software is a plus.
Resourceful, innovative and forward thinking, with an entrepreneurial spirit
Working knowledge of local and regional markets, venue operations, and special events industries
Ability to effectively evaluate risks and liabilities of special events and stadium rentals
Excellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programs
Ability to work nights, weekends and holidays as necessary
Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
Ability to lift and/ or move up to 25 pounds.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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