What are the responsibilities and job description for the Help Desk Analyst position at Robert Half?
We are offering an exciting opportunity in the legal industry situated in Haddonfield, New Jersey, United States. The role entails functioning as a Help Desk Analyst, a critical position in our team. You'll be joining a dynamic, fast-paced workplace where your expertise in Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, and Desktop Hardware will be highly valued.Responsibilities: • Assist in resolving technical issues of various complexities, providing efficient, client-focused solutions • Proficiently utilize Microsoft Office/365 tools to enhance work efficiency • Leverage knowledge of Kofax Power PDF and Aderant to streamline processes• Provide litigation support with a focus on e-filing in New Jersey, New York, and Federal Courts • Display strong attention to detail in all tasks, ensuring accuracy and thoroughness • Exhibit strong verbal and written communication skills in client interactions and team collaborations• Demonstrate excellent organizational and time management skills, handling multiple tasks simultaneously • Display flexibility in work hours, ready to put in extra time when necessary.
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