What are the responsibilities and job description for the PC Technician position at Robert Half?
Robert Half has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Harvey, Illinois, the Help Desk Analyst opportunity is a long-term contract / temporary role.
Your responsibilities in this role
- Spot recurring technical issues and deploy solutions to address the root of the problems
- Help and follow up on technical help tickets submitted via phone, email, and walk-ups
- Independently investigate and implement solutions to technical issues
- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Your responsibilities in this role
- Spot recurring technical issues and deploy solutions to address the root of the problems
- Help and follow up on technical help tickets submitted via phone, email, and walk-ups
- Independently investigate and implement solutions to technical issues
- Provide IT support for operating systems, productivity software, and a variety of other applications used internally
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