Commercial Fueling Operations Manager
Job Posting for Commercial Fueling Operations Manager at Robinson Oil Corporation
What the Commercial Fueling Operations Manager does
The CF Operations Manager leads the sales and operations of our Commercial Fueling department. Responsible for commercial fueling strategy, growth, improvement, and development.
- Set strategies to develop new commercial customers and maintain existing customers.
- Directs, supports, mentors, and coaches the sales and customer service managers and evaluates sales and support teams to established goals and objectives.
- Participate in the development of the sales strategy.
- Review and manage pipeline activity and contact content within a CRM database with the sales manager.
- Assist in customer relations by meeting with key clients, assisting sales reps with maintaining relationships, negotiation, and closing new business.
- Periodically contact customers to monitor satisfaction and make aware of new sites.
- Monitor accounts for volume changes.
- Manage all reports currently in place to track team productivity.
- Identify, monitor and evaluate the activities and products of the competition and understand the competition’s value proposition.
- Build and maintain relationships with key customers and vendors.
- Ensure direct reports have KPI’s established for their respective teammates and provide ongoing leadership including goal setting and monitoring of production.
- Focus on staff development and customer experience. Consistently challenge the status quo and seek process improvement.
Who you are
- You have a bachelor degree in business or equivalent
- You have 5 years commercial fueling management experience and are a proven leader
- You’ve had prior P&L responsibility
- You have strong sales and communication skills, and superior analytical skills
- Your computer skills are top notch, especially Salesforce, MS Office Suite (Outlook, Word, Excel, Power Point), with an ability to easily master new programs
Job Type: Full-time
Salary.com Estimation for Commercial Fueling Operations Manager in Santa Clara, CA
$138,977 to $198,734
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