Customer Research Analyst

Founded in 1979, Science and Technology Corporation (STC) delivers an extensive range of award- winning advanced scientific, engineering, and technical support services to the U.S. Government and Industry customers. Our proven expertise and experience span scientific research, development, test and evaluation in areas such as earth and atmospheric sciences, engineering, data science and software engineering. Will you join our world-class team?

• Employment Category: Full-Time
• Location: Silver Spring, MD
• Citizenship: Must be a US Citizen or Permanent Resident

Job Description:
STC is seeking a Customer Researcher/Analyst to support the Requirements, Assurance and Assessment Division’s (RAAD) User Engagement contract which will support the Office of Systems Architecture and Engineering (SAE) in the National Oceanic and Atmospheric Administration (NOAA) Environmental Satellite Data and Information Service (NESDIS) Line Office. SAE provides a systematic approach to requirements, satellite architecture planning, strategic planning, and systems engineering while RAAD provides requirements data observation, user needs information, observing system portfolio/architecture analysis, and manages the data sets for analytical support to NOAA senior leadership.

**PENDING AWARD OF CONTRACT**

JOB REQUIREMENTS

• Develop assessments of customer needs (for highly to moderately adept technical users) and present findings to key stakeholders.
• Assessments may include broad area research as well as more in depth studies.

Essential Requirements:

• Excellent skills in literature research and analysis as well as interview and focus group research methods.
• Excellent writing and communication skills.
• Previous experience working with organizations serving a technical user base is a plus!

Education:

• Bachelor’s Degree in related field.
• Must have 1-5 years of related training and experience in development of market

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Silver Spring, MD: Relocate before starting work (Required)

Work Location: In person