Customer Advocate
Job Posting for Customer Advocate at Serenity Healthcare
Onsite- Phoenix-Estrella, AZ
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Advocate for our Phoenix-Estrella, AZ office. Your primary responsibility will be helping patients understand the benefits of TMS and Ketamine Treatments.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
Ready to embark on this exciting journey? Apply now at
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Advocate for our Phoenix-Estrella, AZ office. Your primary responsibility will be helping patients understand the benefits of TMS and Ketamine Treatments.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
- Accelerated healthcare career growth – rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity’s treatment options
- Be the face of Serenity Healthcare
- One on one interaction with patients, helping to connect them to treatment solutions based on individual needs
- Support healing through education, connection, and focus on TMS and Ketamine treatment
- Communicate with connecting providers regarding patient medical history and treatment
- Other relevant duties as needed.
- High School Diploma/ GED.
- Strong customer service mindset.
- Three years’ work experience in customer service required
- Excellent verbal and written communication, and basic math skills.
- Well-versed in de-escalation skills and ability to connect with individuals.
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
Ready to embark on this exciting journey? Apply now at
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Estimate Salary for Customer Advocate in Goodyear, AZ
$43,961 (Medium)
$39,445 (25th)
$49,885 (75th)
For Employer
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