Job Posting for Regional Competence Development Manager at Sidel
Manage at Regional level the competence mapping and development of Field Service Engineers - internal & external ensuring the strict application and implementation of the certification methods and processes, in conjunction with Global Product Training and other functional business areas.
Your Mission
Define and convey to the line Manager competence development requirements and priorities at regional Level, functional to Regional Sales forecast and market strategy. Support the Line Manager in elaborating qualification cost Capex for the assigned region
Own and drive the competence mapping and status of Field execution population of the assigned Region, including both New Equipment and Service activities competence requirements for FSEs
Implement the qualification and certification process in conjunction with Global Product Training and Product Support, leading the operational execution within the Region. Support the Manager in defining the overall Training needs and programmes
Implement systematic auditing within the Region as enabler of continuous improvement and to determine competence progress and sustainability
Monitor and actively manage Regional Competence Development Key Performance indicator and implement decisions to meet the Function deliverables
Ensure regular and timely reporting of Regional certification and qualification programs' status to the Stakeholders
Escalate major roadblocks that may cause business deliverables disruption
Ensure all required statutory and regulatory conditions are being met, including Sidel corporate values and governance
Accountable for Stakeholders’ satisfaction. Ensure deliverables are being completed within the baselined time scales, cost and to the defined expectations
Your Profile
Bachelor Degree or equivalent
4 years experience in Projects/Field operations of capital projects or Training/Competence development function
Experience in the beverage industry as a plus
Knowledge of Sidel Portfolio as a plus, including technical background
Knowledge of installation and commissioning scope, challenges and difficulties
Travel up to 40% in international environment
Languages:
Fluent English (written and verbal) is a must
Spanish, Portuguese, Italian or French would be a plus
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