Collections Specialist

Job Summary

Responsible to follow up on the collection of assigned Accounts Receivable. The Collection Specialist will protect Smart Care Solutions A/R assets using good judgment and risk management.

What You Will Do:

· Responsible to perform and maintain active past due customers’ accounts.

· Overall customer account management; research and resolution of balances, account reconciliations, unapplied payments, dispute resolution, and proper application of payments.

· Encourage on-time payments to prevent delinquent accounts.

· Collaborate with Sales department to keep client accounts updated.

· Resolve customer disputes, making every reasonable effort to extend credit and encourage sales.

· Coordinate and lead Monthly Collection Reviews with the Sales Managers and their teams.

· Provide direction, support, and share knowledge while maintaining excellent communication with sales, billing, dispatch and with other divisions.

· Accurately complete monthly A/R reporting package.

· Additional duties as assigned Ad-HOC.

Basic Qualifications:

· Four (4) years of related collection experience.

· Ability to establish effective working relationships.

· Strong working knowledge of Service industry collections.

· Ability to coordinate and guide collection functions.??

· Excellent communication and customer service skills.

· Ability to prioritize, organize and meet deadlines.

· Excellent organizational and analytical skills.

· Proficiency in using accounting systems.

Preferred Qualifications:

· Demonstrated accounting skills or experience.

· AA or BA degree in accounting or business.

We offer competitive compensation and benefits packages for qualified candidates. If you have the necessary skills and experience, we would love to hear from you. Please apply with your updated resume.

About the Company

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Job Type: Full-time

Pay: $24.00 - $26.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Ability to Relocate:

• Saint Paul, MN 55102: Relocate before starting work (Required)

Work Location: Hybrid remote in Saint Paul, MN 55102