What are the responsibilities and job description for the Delivery Dept Manager position at Standard Sales Company L?
As a distributing company specializing in premier beer and beverages across Texas, Mississippi, and Kentucky, Standard Sales Company, L.P. is one of the most successful organizations in sales and marketing in the wholesale industry. We stand by our company mission statement, “Through the utilization of the Commitment To Excellence (CTE) principles; work as a team to increase sales, market share, and profitability, thereby ensuring the continued growth and prosperity of Standard Sales Company, L.P. and its employees.”
Come join our team!
JOB TITLE: Delivery Department Manager
SUMMARY: Manage a delivery team to ensure timely and accurate customer deliveries. Oversee daily activities of delivery team and provide direction and guidance as needed. Perform resource allocations and workload assignments according to delivery requirements.
JOB DUTIES:
· Supervise delivery team member performance and execution
· Build positive and productive working relationships with customers for business growth
· Ensure the team maintains high level of competence and operational excellence
· Assist in developing scope and budget for delivery projects
· Train and oversee the development of employees in the delivery department
· Evaluate performance and counsel deficiencies
· Ensure delivery team members follow company policies, safety rules, state and federal laws
· Responsible for verification of products being sold and the accurate delivery to retail customer
· Build and maintain relationships with retailers and the ability to navigate difficult situations
· Adhere to company policies and laws (local, federal & state) pertaining to product invoicing, signatures and payment collection.
· Assist in the resolution of credit issues and the collection of past due balances
· Knowledge of market territory and ability to make delivery routing decisions
· Adhere to all state, federal and DOT requirements pertaining to the operation of commercial vehicles, hours of service records, pre and post trip inspections, licensing and safety
· Follow company policies and procedures regarding product freshness, rotation and handling of close to code products
· Safely load and unload product from delivery trailer
· Monitor truck inventory for out of stocks and close to code product
· Follow all product handling procedures according to each retailer’s policy
· Execute delivery instructions from Sales Rep District Manager
· Merchandise displays and organize inventory storage areas
· Stock retail shelves according to current shelf schematic
· Ensure proper care, maintenance and safe operation of all company vehicles and equipment
· Repair and repackage damaged goods
· Ability to effectively communicate and work with other team members
· Maintain a clean work place including tractor, trailer and designated areas at retail
· Perform other duties as assigned
Competencies:
· Ability to use a 2 wheel dolly, wheeler or hand truck
· Good communication skills and ability to work and collaborate effectively with others
· Effective time management skills
· Positive customer service skills
· Leadership, supervisor and positive team building experience
QUALIFICATIONS:
· Valid Class “A” CDL license and maintain a good driving record
· DOT Medical Certification
· High School Diploma or GED
· Must be at least 21 years of age
· 1 year of delivery driver experience
PREFERRED QUALIFICTIONS:
· Customer service experience
· Prior beverage delivery or DSD delivery experience
· Strong work ethic and positive attitude
· Experience managing others
· Ability to make good business decisions
PHYSICAL REQUIREMENTS:
· Ability to move products weighing up to 165 lbs.
· Hang merchandise as needed
· Repetitive lifting, up to 50 lbs. overhead
· Bending, pulling/pushing up to 340 pounds on a two-wheeler
· Ability to continuously stand or walk
· Ability to bend and occasionally squat
· Occasional carrying and reaching
BENEFITS:
· Medical, dental, vision coverage in addition to life and disability insurance plans
· Paid Vacation and Paid Holidays
· Retirement and Savings (401K) Plan
Standard Sales Company, L.P. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.