FMLA/Leave Liaison (HUMAN RESOURCES REPRESENTATIVE)

Springfield, IL Full Time
POSTED ON 5/16/2024

Position Title: Human Resources Representative

Agency : Department of Innovation and Technology

Posting Date: 05/16/2024
Closing Date/Time: 05/30/2024
Salary: (Effective 7/1/24) $5,423-7,721/Monthly
Job Type: Salaried
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number 37280


Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a FMLA/Leave Liaison, providing technical guidance and support regarding policies and procedures for Leave of Absence (LOA) administration and Family Medical Leave Act (FMLA). In this role you will review and evaluate procedures to ensure all records are processed and maintained in accordance with statutory Federal and State regulations and policies. This position also serves as a Workers' Compensation Representative, acting as a liaison between employees and Risk Management vendors ensuring prompt reporting of all work-related illness and injuries. In addition, you will compile reports relating to LOA and FMLA processes for management review and assist with New Employee Orientation (NEO) tasks including co-presenting information, tracking, and reviewing completed documentation. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!


As a State of Illinois employee, you receive a comprehensive benefits package including:

  • Competitive Group Insurance benefits including health, life, dental and vision plans
  • Flexible work schedules (when available and dependent upon position)
  • 10 -25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 days of paid sick time annually which carryover year to year
  • 3 paid personal business days per year
  • 13-14 paid holidays per year dependent on election years
  • 12 weeks of paid parental leave
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Responsibilities

35% Under direction, serves a Family Medical Leave Act (FMLA)/Leave Liaison for the Department of Innovation & Technology (DoIT):

  • Provides technical guidance and support regarding policies and procedures for Leave of Absence (LOA) administration and FMLA.
  • Provides guidance and direction regarding matters of the application and interpretation of rules, regulations, contracts, and policies for LOA's and FMLA.
  • Provides guidance to ensure compliance with FMLA, the Health Insurance Portability and Accountability Act (HIPAA), the Personnel Rules and collective bargaining agreements.
  • Utilizes CMS Personnel System, Central Timekeeping and Attendance System (CTAS), and eTime to perform research for LOA and FMLA purposes.
  • Tracks and monitors leave expirations and follows up with employees regarding returns and/or extensions.
  • Provides information regarding delinquent LOA's to Labor Relations.
  • Works closely with Transactions staff to ensure proper documentation is prepared.
  • Provides information regarding Workers Compensation, Alternative Employment Program, Independent Medical Examinations, Sick Advancement, Sick Bank, and Light Duty policies and procedures.
  • Maintains confidentiality and uses discretion in the release of information and records.


20% Serves as a FMLA Compliance Liaison, providing technical support regarding statewide policies and procedures for FMLA operations:

  • Reviews and evaluates procedures to ensure all records are processed and maintained in accordance with statutory Federal and State regulations and policies.
  • Interprets state and department procedures for agency staff and other state agencies.
  • Participates in the development and implementation of programmatic procedures.
  • Provides guidelines, procedures, and interpretation to facilitate preparation and submission of FMLA related data and reports.
  • Drafts recommended policies, procedures, and/or revisions of existing policies for supervisor's review describing practices needed to carry out new laws, changes in Personnel Rules, and court decisions.
  • Reviews decisions and developments of FMLA issues in relation to existing agency policies, procedures, and practices.
  • Confers with managers and supervisors as well as individual employees in response to inquiries relative to FMLA processes.
  • Provides advice, training, and guidance to management and employees concerning FMLA provisions and related issues.
  • Maintains confidentiality and uses discretion in the release of information and records.

Job Responsibilities Continued

10% Serves as a Workers' Compensation Representative, acting as a liaison between employees and Risk Management vendors ensuring prompt reporting of all work-related illness and injuries:

  • Reviews claim forms to ensure completion and compliance with applicable laws and regulations and ensures paperwork is submitted in a timely manner.
  • Follows up as necessary.


10% Compiles reports relating to LOA and FMLA processes for management review:

  • Composes correspondence, often of a sensitive nature, concerning FMLA process issues for supervisor's signature.
  • Prepares and provides input into general memoranda and/or directives sent to managers and/or employees on FMLA process matters.
  • Researches and compiles statistical data and information for special projects.
  • Attends and participates in various internal/external meetings regarding timekeeping and/or HR matters to explain and interpret programs and/or obtain information.
  • Confers with Transactions, Timekeeping, and Payroll regarding LOA and FMLA issues and provides Payroll with timely notification and reports of all transactions affecting pay.


10% Reviews employee medical reports to determine progress while on leave of absence, ensuring appropriate communication verbally and in writing with physicians and their staff regarding the status of claims, scheduled appointments, reports, etc.:

  • Recommends to DoIT Labor & Relations staff the employees who need an independent medical exam after review of documentation reflects no medical progress in a case.
  • Reviews the restrictions placed on the employees by their physician and determines applicable light duty tasks based on physician's recommendations while maintaining compliance with the program, reviewing the same with employee and supervisor.
  • Administers return to work with restrictions policies and procedures.
  • Follows up with employees regarding return-to-work full duty.


10% Assists with New Employee Orientation (NEO) tasks including preparation, co-presenting of information, tracking, and reviewing completed documentation:
Completes HR portion of I-9 Form after identification and authorization to work in the United States is verified


5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Specialized Skills

1. Requires one (1) year of professional experience in leave of absence administration.

2. Requires one (1) year of professional experience providing guidance and interpretation as related to Family Medical Leave Act (FMLA) and Health Insurance Portability Accountability Act (HIPAA).

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
  • Requires one (1) year professional human resources experience or satisfactory completion of an approved training program.

Preferred Qualifications

  • One (1) year of professional experience in leave of absence administration.
  • One (1) year of professional experience providing guidance and interpretation as related to Family Medical Leave Act (FMLA) and Health Insurance Portability Accountability Act (HIPAA).
  • One (1) year of professional experience utilizing the Personnel Code, Rules, Position Classification Plan, Pay Plan, Collective Bargaining Contracts, Group Insurance rules and regulations, Workers’ Compensation, Federal Merit Standards, Equal Employment Opportunity Act, or Civil Rights Act.
  • One (1) year of professional experience soliciting and obtaining relevant information/data.
  • One (1) year of professional experience with the Central Timekeeping & Attendance System (CTAS) or similar timekeeping system.
  • Working knowledge of Microsoft Office Suite, Outlook, SharePoint, and Teams.
  • Ability to read, assimilate information and data and recall, with a reasonable degree of proficiency, facts and figures.
  • Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
  • Developed verbal and written communication skills to present facts with precision and clarity.

Conditions of Employment:

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

  • Requires the ability to verify identity.
  • Requires employment authorization to accept permanent full-time position with State of Illinois.
  • Requires the ability to pass a position specific, agency required background check.
  • Requires self-disclosure of criminal history.
  • Requires the ability to work outside of normal hours to meet deadlines.
  • Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
  • Requires the ability to lift and carry objects or equipment weighing up to 20 pounds This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.


The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours: 8:30 am - 5:00 pm Monday -Friday
Work Location: 120 W Jefferson St Springfield, IL 62702-5170
Agency Contact:

Lorna Bock

Lorna.A.Bock@illinois.gov

Posting Group: Office & Administrative Support


This position DOES contain “Specialized Skills” (as that term is used in CBAs).


The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.


APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

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