What are the responsibilities and job description for the Telephone Sales Representative position at The Madison Melle Agency?
The Madison Melle Agency is looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for aggressive prospecting, closing sales deals over the phone and maintaining excellent customer relationships.
This position is not remote. Please do not apply if you can not work in person. All work must be conducted from our headquarter offices in El Segundo, California.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
- Contact potential or existing customers to inform them about a service using scripts
- Answer questions about the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and Skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Native English language
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills
- High school diploma; BS/BA and College Degree
The Madison Melle Agency is an EOE Employer.
Job Type: Part-time
Pay: From $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- El Segundo, CA 90245: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Direct sales: 2 years (Required)
Language:
- English (Required)
Work Location: One location