What are the responsibilities and job description for the Income Auditor position at The Watergate Hotel?
The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Strategic Intent
Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures.
Organizational Structure
REPORTS TO: Assistant Finance of Director
General Duties and Responsibilities
- Responsible for auditing of all revenue and internal hotel postings.
- Perform daily income audit for the hotel, F&B outlets and spa departments and send out daily operating report to managers and any other sources of revenues. Income audit process will also include reconciling revenues from different sources on a daily basis.
- Ensure gift card payments in different outlets are redeemed correctly
- Sort and verify accuracy of Night Audit pack and file the night audit pack in an organized manner
- Update bank reconciliation in a daily basis and reconcile all credit payments collected in the bank vs what is in the system
- Review credit card batches on a daily basis to ensure all credit card payment are gone through to the bank
- Familiarize with tax exempt rule
- Perform daily tax reconciliation and review and save tax exempt back up in an organized manner
- Review all in house PM account on a daily basis and communicate to the right party if there is opened balance to close off the PM account.
- Handle guest inquires and issue guest refund in the original form with signed adjustment form and folio back up
- Respond to chargeback with proper evidence and back up before the deadline
- Assist and processing vendors invoices and request in a timely manner
- Assist in month end closing
- Perform any other job-related duties as assigned.
Experience and Requirements
- 2 years of income audit experience in accounting, preferably hotel specific experience.
- Must possess superior computer skills, in particular with Excel and MS Office; those with on-property management systems experience will be favored.
- Knowledgeable in hotel property management is a plus
- Bachelor's Degree in Accounting/Finance is required.
- Must have strong communication skills with fluency in English (verbal and written).
- Must be a demonstrated team player with a commitment to delivering their best every day.
- Those with pre-opening hotel experience will be preferred; those with direct luxury hotel experience will be strongly favored.
- Must be able to work a flexible schedule to accommodate the business demands of a 24/7 operation.
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Strong organizational skills with attention to detail.