Job Posting for Patient Registration Coordinator at Tulane University
Under the supervision of the Clinical Operations Manager, the Patient Registration Coordinator will schedule patient appointments, medical diagnostic tests, ambulatory and inpatient surgeries with hospital and ambulatory surgery facilities, variety of clinical, clerical, and administrative functions for Tulane University Hospital and Tulane University Medical Group Clinics verify insurance eligibility and benefits; obtain prior certification and authorization for services and procedures; coordinate patient billing and collections; perform patient information data entry.
Required Knowledge, Skills, and Abilities
Working knowledge of insurance pre-certification, reimbursement, and denial processes
Familiarity with Medicare, Medicaid, and commercial payers
Excellent customer service skills
Ability to effectively interpret and follow oral and written instructions
Ability to work on multiple tasks with multiple groups independently and concurrently, and to set
priorities toward the completion of work procedures
Ability to use designated reference materials and follow detailed instructions
Ability to work independently and use appropriate judgment in relating detailed policy and procedure
instructions to the individual patient registration situation
Ability to work under pressure with time constraints
Effective oral and written communication skills with the ability to work with others within a team to ensure quality patient care
Professional attitude and appearance
Required Education and/or Experience
High School Diploma or equivalent.
3 years’ patient registration experience, to include medical benefits verification experience and hands on experience working with Patient Registration and Scheduling Software.
Preferred Qualifications • 3 years’ patient registration and scheduling experience working with eClinicalWorks and/or IDX.
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