Surgery Scheduler, Oral & Maxillofacial Surgery

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you’ve made to our country. We’re proud to support your next mission. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

UT Southwestern Medical Center is hiring for Surgery Scheduler, Oral & Maxillofacial Surgery 

The successful candidate will have 1-2 years applicable surgery scheduling experience and possess strong procedural & medical terminology skills. Must be highly organized and possess excellent time management and customer service skills.

Experience and Education

• High school diploma or equivalent with five (5) years of experience working in a medical office environment; prefer at least one (1) year experience in surgery scheduling.
• Additional education may be considered in lieu of experience.
• Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling.

Job Duties

• Schedules patient surgical procedures at various entities (University Hospitals, Ambulatory Surgery Centers) in accordance with established protocols; acquires the appropriate information and orders from the surgeon.
• Provides pre-certification of all procedures to ensure coverage and proper billing procedures; and/or may obtain insurance pre- certification from the referring physician's office and contacts insurance carriers for confirmation; advises clinic and/or patient on co-payment or co-insurance responsibility.
• May be responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
• Maintains and monitors surgical block time to keep utilization at a high standard; advises surgeon of unused time and releases the unused time to prevent loss of department's surgical block time.
• Request and secure tissue from Tissue Bank/Transplant Services working with Faculty and OR to ensure delivery of the requested tissue at the time of surgery to avoid delay or cancellation of surgery.
• Requests and/or obtains the ordered materials and/or equipment needed for surgery and confirms with the surgeon before surgery in order to avoid delay or cancellation of surgery.
• May research claims on payment denials from third party carriers for pre-certified procedures.
• Acts as liaison with other departmental staff when needed for the coordination of multiple and/or special procedures.
• Adheres to patient privacy act HIPAA and confidentiality policy at all times.
• Duties performed may include one or more of the following core functions:
  • a) Directly interacting with or caring for patients;
  • b) Directly interacting with or caring for human-subjects research participants;
  • c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records);
  • d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• **Other Duties: Performs other duties as assigned.

To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.